Kryptronic Software Support Forum

webmaster wrote:

Hello.  This past week I have had the *pleasure* of debugging various issues with ClickCartPro and EuropaCart installations with Extreme SEO and various other CartMod modules installed which were causing problems with core Kryptronic software functionality.



What I have seen in these corrupted installations is the following:

(1) System debugger is loaded with PHP errors and warnings related to improper coding of the modules, particularly in the way that they override core classes - using much less than perfect syntax.

The Kryptronic debugger not liking the way that my modules override CCP classes does not make the overrides bad. It simply means that it is a different logic than CCP uses.

These class overrides follow the best practices in PHP for overriding a class function without editing the parent class file.

The overrides are designed specifically so that my modules do not alter any CCP core files, thus not impacting CCP upgrades.

These overrides are designed so that my modules can be easily added and/or removed by simply dropping the module files into the appropriate directories and deleting them if desired, leaving the CCP software untouched.

These overrides were designed to solve on of the largest shortcomings of CCP, the inability to modify CCP because a CCP upgrade would overwrite any modifications, making CCP extremely inflexible. My modular XMOD system with class overrides solves this problem, making CCP limitless in extensibility while maintaining a solid upgrade path.

The CCP debugger complaining about my class override system is  a problem with the CCP debugger vs. a problem with my overrides system as using class overrides is a standard PHP practice.

webmaster wrote:

(2) FrontEnd functionality of some modules does not appear to be working at all, and JavaScript errors and conflicts are evident when running the modules outright, and especially when running debugging tools like FireBug for FireFox.

There were a few bugs in early versions of the Product Filter and Single Page Checkout XMODS. Those issues have been debugged in the new versions. I have implemented the noconflict function of jQuery in my mods so that there are no conflicts with any other javascript libraries in use.

webmaster wrote:

(3) The modules are manually installed by Stephen Madison, and overwrite core files, and use raw SQL commands, which is not the proper way to install a module into our software - and causes issues in deactivating the modules.  The installation of PHP classes via the filesystem into the core which override inherent functionality makes deactivation nearly impossible without a full restore of the system to a pre-install state.

My modules do not overwrite core files. In fact, my modules are the only ones available at this time, that I am aware of, that do not overwrite core files. My modules use my own files, separate from CCP core files, to override the CCP functions that I need to modify without editing or overwriting core files. This makes installation, execution,  and removal as easy as adding or deleting my files without ever touching CCP core files.

While my modules do not use your module system, they are every bit as effective and safe to use. My modules have had a few bugs to work out but they are worked out. CCP has bugs too.

webmaster wrote:

Stephen has been notified of these issues, and may be working on fixing the issues.  He has also been given the opportunity to distribute these modules using the Kryptronic module packaging system and central server to make sure they are fully tested against the entirety of our code and work in a proper fashion.  Resolution status for these issues is currently unavailable.

Buyer beware.

I hope that my notes here have put my customers at ease after this "buyer beware" notice.

All that Nick has said here is that my modules do not work the same way as his modules.

There is no risk to your CCP installation by installing my modules. I fully support my modules before and after the sale and they are in use on many sites, providing advanced functionality with no errors.

Stephen-

(1) There are syntax errors in your code which are flooding the debugger with errors.  They should be fixed.

(2) You modules may not be overwriting core files, but are overwriting includes, which in turn is breaking upgrade/update paths for mutual clients.

(3) If you find a bug, you need to release an update for it and install fixes for clients.

Perhaps sending all CartMod module users updates, or at least letting them know not to flood the Kryptronic ticket system with requests to debug and fix CartMod modules would be a wise move.

webmaster wrote:
(3) If you find a bug, you need to release an update for it and install fixes for clients.

Perhaps sending all CartMod module users updates, or at least letting them know not to flood the Kryptronic ticket system with requests to debug and fix CartMod modules would be a wise move.

This made me laugh for quite a while. Considering that every single clickcart package released has had many many bugs that havent been fixed, unless of course you submit a support ticket and pay for them to be fixed. Aside from the few updates that have been released free of charge which have fixed (I presume) only the bugs you wanted to address or knew about.

This argument should have remained private and out of reach of all forum members.

Btw...how is the dispute going on with regards to greenbarn web and all the stuff that was thrown around this forum a wee while ago?


Anyway I digress....back to my moan

Support for shared ssl was broken in ccp6...broken?...never even worked to be honest...and it cost me £180 to get fixed.



For what its worth...

If you (The supplier of something) make something for me (the customer)...and it is broken...and you (the supplier) know it is and also know how to fix it. that is exactly what you should do for me (the customer)....fix it!...especially if someone like me  (the customer) has parted with their hard earned dollars/pounds/francs/etc,etc and bought of you (the supplier) in the first instance.

Many thanks...

I have declined offers to be a member of Kryptronic officially because I wish to maintain a separate business identity with my own products, services, customers, etc.

How will the upgrade to version 7.1.4 affect the Extreme SEO mod?

How will the upgrade to version 7.1.4 affect the Product Filter XMOD ?

My XMODS are designed to be compatible with CCP updates so there shouldn't be any CCP upgrade/Cartmod XMOD compatibility issues unless there are MAJOR structural changes to the CCP software and I have not seen any such changes listed in the latest CCP update change log.

If you have ANY issues with Cartmod XMODs after the CCP upgrade, I am here to support my XMODs.

Well this was pretty much the opposite of the correct way to handle something like this...

wow...

It looks like the database was altered by the upgrade and that broke the XMOD. I am helping anyone that had upgrade issues and I am working on methods to prevent this on future upgrades.

Thank you,

-Stephen

I have been using ccp from the time if first came out . Stephen has been doing work for me for nearly that long and has done an incredible job. He has supported various mods for me way beyond the time he needed to. I trust his work completely and would not hesitate for one minuet to let him do work for me. I have no doubt that if you need a fix he will do it for you.

http://www.nationalfurnishing.com/splash

Last edited by jonaha (05-21-2012 16:17:09)