You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.
We sell a lot of digital sewing patterns. We haven't changed anything, yet suddenly our customers aren't receiving the emails with the links to download their files. Any ideas?
Offline
If nothing has changed one possible explanation is mail may be ending in the spam/junk folder. Do you know any of the services they are using? AOL? Yahoo? Gmail? If so place a test order yourself and see if you get the email.
Offline
You may want to contact your host...they may have changed their mail method...are all other emails being generated?
Offline