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#1 12-08-2011 13:34:21

timberguy
Member
Registered: 01-14-2008
Posts: 142

Weird Issue with domain name.

I've never encountered this problem before. I am currently setting up a website for a client with a new installation of clickcart. When you go to the address, it is fine, but when you click on any link on the page, the address is changing from  http://www.  to  http://222.   I do not believe this to be a local issue, as I have tried on our charter cable connection, with multiple machines, and also via my cellphone with Verizon, and both return the 222 instead of www once you click on a link on the page. Other installations on the same server do not have this issue.

I contacted my host and they returned the following reply, which I have no clue what they meant, or what to do. I do know that the client is not going to like seeing http://222 instead of www.


looking at the source of the index.php pages shows a line


This is being generated by the php code, so there is an issue in the code, or in the database/source the variables are being pulled from. The domain for the domain is setup normally, the reason the 222. is resolving is there is a wildcard variable in place to point *.yourwebsite.com to XXX.XXX.108.39. This is normal.

Well, it aint normal to me. How do I fix this?  I noticed it first when setting up the SEO with .htaccess. I thought it was that, so I disabled SEO and deleted the .htaccess file and it still does the same thing.

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#2 12-08-2011 16:20:45

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Weird Issue with domain name.

What address do you have configured in CCP for the domain? Is CCP in the root of the site or a sub-directory? If the latter check for a .htaccess file in the sub-directory too.

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#3 12-08-2011 16:50:37

timberguy
Member
Registered: 01-14-2008
Posts: 142

Re: Weird Issue with domain name.

The problem is/was my fault, a typo on installation. I tped 222 instead of www  in the address on the install.  I tried to run the installer to fix it, and now get this.

An error was returned by the central server while processing a request. The central server replied to the request with the following response:

An error was encountered: The application URL used to submit this request does not match the application URL on record for the license key submitted. The application URL on record appears to be currently active. Please contact Kryptronic at kryptronic.com to resolve this issue.


So, I am sol until someone looks at it. I put a ticket in awhile ago, and wrote Jeff directly just a little bit ago, but for now, I'm in neutral.

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#4 12-08-2011 17:37:15

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Weird Issue with domain name.

That would certainly do it. You may manually update config.php in the private CCP directory with the correct URL so the site will work. You'll just have to wait on Kryptronic to be able to access the admin area.

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#5 12-08-2011 17:44:00

timberguy
Member
Registered: 01-14-2008
Posts: 142

Re: Weird Issue with domain name.

Thanks Dave, but what would I edit?  The installer updated the Url's in there from what I can see to the correct information, but locked me out after that point. Would I need to replace the typo's to make it work?

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#6 12-09-2011 00:45:58

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Weird Issue with domain name.

As I said you may manually edit that file and correct the URLs that are in it. If they are already correct then the store side of things should work; only the admin side will not.  The 2 lines to update start with:

Code:

$config['core.url_nonssl'] = 'http://www.example.com';
$config['core.url_ssl'] = 'https://www.example.com';

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