Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 07-12-2010 15:43:40

DRW
Member
Registered: 04-07-2009
Posts: 9

Customer Upload Images

I have set up the option  to have customers file upload but cannot work out why it is not working.  You can manually upload through the upload download files and this works fine. but when a customer buys an item they do not appear for my download.

Example page

http://www.sewsublime.co.uk/ecom-prodsh … g-std.html

Can anyone help

Offline

 

#2 07-12-2010 15:57:27

zanart
Member
From: bedford
Registered: 04-02-2008
Posts: 1706

Re: Customer Upload Images

The uploaded files should appear here:
Location: System Dashboard > System > File Manager > Uploaded Files

They will only appear if the transaction is completed


Rob

Offline

 

#3 07-12-2010 17:20:54

DRW
Member
Registered: 04-07-2009
Posts: 9

Re: Customer Upload Images

Thanks

Have done a test order and completed the transaction but still nothing appears in the uploads, why do they only appear when the transaction is complete, I have a mod done in v6 this used to send a link through to my email which was a lot easier.

Offline

 

#4 07-12-2010 17:34:45

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Customer Upload Images

The link should be included in the e-mail but only if the transaction is completed. If you manually completed the transaction send yourself another copy of the internal e-mail and it should include the link (if memory serves).

Offline

 

#5 07-13-2010 13:58:11

DRW
Member
Registered: 04-07-2009
Posts: 9

Re: Customer Upload Images

Thanks Dave

I have tried this again and completed the transaction and re-sent email nothing appears in the email or in the download files. one thing i did notice is that i had an error with the size of the file uploaded, how do i change the upload limit?, I am hosting with kryptronic, but the smaller files do upload but do not show.

Offline

 

#6 08-15-2011 08:18:04

jojo
Member
Registered: 05-02-2011
Posts: 25

Re: Customer Upload Images

System Dashboard > System > Component > Settings > Security Settings

Change the file upload size here

Offline

 

Board footer