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#1 03-29-2011 10:41:40

innerwolf
Member
From: Leicester UK
Registered: 03-21-2007
Posts: 118
Website

HSBC Order Hash

Hi

Our hosting company performed a server migration on Thursday evening. Since then our HSBC Cpi has stopped working. Having spoken to HSBC this is because site is generating a different OrderHash to the one that HSBC generate, ie. they don;t match and they should.

No changes have been made to the gateway code at this end to cause it.

Whilst nothing point directly to teh server migration it seems there is too much of a coincidence that the problem occured at this time.

I'm in a position now where each are blaiming the other. Any suggestions on what might have been changed or how to change it back would be appreciated.

Adrian


wwwbritishdog.net - Dog Training Equipment and all that stuff
wwwinnerwolf.co.uk - For Dog and Owners, that Love the Great Outdoors
wwwpickledshrimp.co.uk - Kitewing, If there's Wind, Wing it!

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#2 03-31-2011 02:54:38

innerwolf
Member
From: Leicester UK
Registered: 03-21-2007
Posts: 118
Website

Re: HSBC Order Hash

Further to the above post. Where in teh CCP6 code is the OrderHash generated. It turns out that the order hash the cart is now generating is different to the order hash the HSBC system generates and these should match.

This could have been corrupted when the server migration took place and unfortunately the hosting company don't know or won't say what is likely to have caused it so I need to check that everything is ok in the cart and then I can go to HSBC if that is all ok.


wwwbritishdog.net - Dog Training Equipment and all that stuff
wwwinnerwolf.co.uk - For Dog and Owners, that Love the Great Outdoors
wwwpickledshrimp.co.uk - Kitewing, If there's Wind, Wing it!

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#3 04-05-2011 03:41:33

innerwolf
Member
From: Leicester UK
Registered: 03-21-2007
Posts: 118
Website

Re: HSBC Order Hash

Hi

I'm still trying to get to the bottom of this issue i'm having with the HSBC payment. Could somene provide me with a copy of the hsbc_crypto.php code just in case it was this that got corrupted when the hosters migrated. This is my last resort before a full reinstall.

If you are not able to help out then at least say Hi so that I know someone is reading these posts.

Adrian


wwwbritishdog.net - Dog Training Equipment and all that stuff
wwwinnerwolf.co.uk - For Dog and Owners, that Love the Great Outdoors
wwwpickledshrimp.co.uk - Kitewing, If there's Wind, Wing it!

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#4 04-06-2011 07:56:19

innerwolf
Member
From: Leicester UK
Registered: 03-21-2007
Posts: 118
Website

Re: HSBC Order Hash

Can someone please respond to my posts?


wwwbritishdog.net - Dog Training Equipment and all that stuff
wwwinnerwolf.co.uk - For Dog and Owners, that Love the Great Outdoors
wwwpickledshrimp.co.uk - Kitewing, If there's Wind, Wing it!

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#5 04-06-2011 16:56:46

dh783
Moderator
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: HSBC Order Hash

HSBC is not a part of the old US code base so most of us are unable to help you, your going to have to get in contact Kryptronic.

John

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#6 04-08-2011 18:27:12

bbac
Member
From: Bristol, UK
Registered: 08-25-2008
Posts: 141

Re: HSBC Order Hash

Are you on a 64 bit server now? See
https://forum.kryptronic.com/viewtopic.php?id=26627

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