Kryptronic Software Support Forum
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#1 03-10-2011 06:17:33
- dotdotslash
- Member
- From: UK
- Registered: 03-14-2005
- Posts: 63
- Website
GUI mismatch
I am getting this message come up in the logs (cpanel)
SoftException in Application.cpp:431: Mismatch between target GID (764) and GID (99) of file "/home/wholesal/public_html/khxc/relay/gbu0.php"
This is the file the payment gateway returns it response to.
How do I reset the permission as the hosting provider says that is the trouble with server side software installs rather than ftp.
You help would be appreciated.
Thanks,
Terry
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#2 03-11-2011 05:56:54
- Design_Wholesale
- Member
- From: England!
- Registered: 11-21-2008
- Posts: 1104
- Website
Re: GUI mismatch
I think, in plain English, what it is trying to tell you is that the file permissions are not set right. - Not sure exactly what you have access to with this (long time since I last used a cPanel setup) and what you can change, or understand how to change, but I am fairly certain that if you change the file permissions (possibly the file ownership to that of your HTTP server or daemon, too) then that should fix the problem.
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