Kryptronic Software Support Forum

T-Hub has been purchased and installed. 
The T-Hub XMod has also been purchased and installed. 

In Store > Component > Settings > Extension Module: T-Hub Connector
the module is activated, a login and password has been chosen.  We left the store identifier as the default ONLINESTORE and changed the time zone to MST.

The instructions here:  https://central.kryptronic.com/public/d … HUB_v7.pdf  do not match up with the T-Hub interface.  We have T-Hub Pro.

From the PDF how-to:

Open up T-HUB and click the 'Preferences' button then click the 'Receive Orders' button.
In the Shopping Cart drop down, select '{Other Shopping Cart...}' then select 'Other Custom
Cart' from the list. Use the following parameters:
Website Admin Login: <Enter the Admin Login You Entered in ClickCartPro/EuropaCart>
Website Admin Pass: <Enter the Admin Password You Entered in ClickCartPro/EuropaCart>
Website Admin URL: http://www.yourdomain.com/index.php?ns=xmodthub
Leave the 'Send Shipping Status' and 'Send Payment Status' boxes checked. You can then click
'Activate this Store'.
Next, close out of the 'Preferences' window and go to 'Process Orders'. Choose to 'Receive Web
Orders'. It may take a while to get the first batch. You can change statuses, shipping info, etc.
and updates will be made in realtime back at the store. All Level 1 and Level 2 functionality for
T-HUB is supported.

In reality, there is no "Preferences" button, but there is a "Set Up Store Preferences" button, yet when you click on it, it says you can't add anything until you set up your online store, it won't let me click any "Receive Orders" button.

So we go to the "Add Online Store" and in there it has the drop down for selecting a shopping cart like the PDF suggests. However, there is no "Other Shopping Cart" choice, but there is "Custom Cart - Direct" and "Orders in CSV file"  the other carts listed do not list CCP.

We tried the Custom Cart option and entered in our admin login and password we set up on the t-hub module page in the admin.  We entered the website admin url with our domain as directed in the above directions.  For our store name we tried our actual store name and also the "ONLINESTORE" title that is on the t-hub module page in CCP.

There is an .htaccess menu that asks for information but this isn't mentioned anywhere in the PDF how-to. 

There are no "Send Shipping Status" or "Send Payment Status" boxes or an "Activate this Store" link.
You can click to test your store connection, and no matter what we try, the connection fails.  I tried entering in some ftp access in the .htaccess menu but that didn't work either though it was a wild guess as to what it was for.

Are the directions in the Kryptronic PDF out of date?  For another version?  Are we missing something? 

Anybody set this up and get connected without issue?

Last edited by kiwimum (02-16-2010 15:16:36)