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I just upgraded to CCP 4, following the upgrade protocol. Problem is that none of my CCP 3.6 data made it to CCP4. I installed CCP 4 using FTP, and CCP 3.6 using .tar via telnet.
How do I get all my user, order, admin, etc. DATA to CCP4?
More than likely your /cp/data directory and ALL sub folders, and all .db files are not set to mode 0777. Simply chmod these files and folders to 0777 then try the upgrade again. This was a problem I had, and the solution that worked for me.
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Thanks, after verifying all the data files were set to 777, then running the upgrade again, all my information, along with most of the settings were loaded. I only had to adjust the settings for the headers and footers and images, and then input my company info and online processing info.