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I purchased a new zipskin from Kryptronic and when I installed it the Featured Items were gone. The entire home page is empty because the Feautured Items are missing. Can anyone tell me how to fix this? Thank you!
wwwoutcastgirls.com
P.S. This is Zipskin008
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You have to recreate the splash.php in the new skin.
Go here: Location: System Dashboard > Store > Content > Webpages and copy the code from the splash.php
Then paste it here: Location: System Dashboard > System > Displays > Display Skins, click update on the new skin and scroll down to the splash.php
Rob
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Hi Zanart (Rob),
This didn't work.
This is the actual splash code that I now have in place. Any suggestions?:
<?php
$app = 'ecom';
$eol = $this->globals('core.eol');
$link_contact = $this->link_namespace($app,'contact',array());
$link_cfform = $this->link_namespace($app,'dynform',array('ref' => 'feedback'));
?>
</div>
<div id="skin_splash">
<a href="<?php print $this->link_namespace('ecom','prodall',array()); ?>" title="All Items"><img src="skins/zipskin_khxc008/media/splash.jpg" width="578" height="170" alt="All Items" class="skin_anyimg" /></a>
</div>
<div class="skin_content">
<?php
$this->include_namespace($app,'prodfeature',array());
?>
outcastgirls.com
Last edited by OutcastGirls (08-07-2010 08:32:22)
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You don't have that code in the splash.php for the skin you are using. At the moment the only code in there is something like this:
<div id="skin_splash"> <a href="http://www.outcastgirls.com" title="All Items"><img src="skins/zipskin_khxc008/media/splash.jpg" width="578" height="170" alt="All Items" class="skin_anyimg" /></a> </div>
You need to go to:
Location: System Dashboard > System > Displays > Display Skins
Click UPDATE on the correct skin you are now using (zipskin_khxc008 - unless you have changed it). Then scroll down the the Directory: /includes header. Click Update for the splash.php.
Rob
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I did this but nothing happened.
I made the changes here:
System Dashboard > System > Displays > Display Skins
and here:
System Dashboard > Website > Content > Webpages
This is what I have right now:
<?php
$app = 'ecom';
$eol = $this->globals('core.eol');
$link_contact = $this->link_namespace($app,'contact',array());
$link_cfform = $this->link_namespace($app,'dynform',array('ref' => 'feedback'));
?>
</div>
<div id="skin_splash">
<a href="http://www.outcastgirls.com" title="All Items"><img src="skins/zipskin_khxc008/media/splash.jpg" width="578" height="170" alt="All Items" class="skin_anyimg" /></a>
</div>
<div class="skin_content">
<?php
$this->include_namespace($app,'prodfeature',array());
?>
If you go to my site you'll see that the products are missing. There's only the default company logo and the default splash.jpg. I need to get the products showing before updating the skin with my company's logo/info, etc.
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try changing the last php statement to:
<?php $this->include_namespace('ecom','prodfeature'); ?>
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It's not working. Should a submit a ticket?
This is the latest and greatest:
<?php
$app = 'ecom';
$eol = $this->globals('core.eol');
$link_contact = $this->link_namespace($app,'contact',array());
$link_cfform = $this->link_namespace($app,'dynform',array('ref' => 'feedback'));
?>
</div>
<div id="skin_splash">
<a href="http://www.outcastgirls.com" title="All Items"><img src="skins/zipskin_khxc008/media/splash.jpg" width="578" height="170" alt="All Items" class="skin_anyimg" /></a>
</div>
<div class="skin_content">
<?php
$this->include_namespace('ecom','prodfeature');
?>
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Get rid of all the text/code in the splash.php for your new skin and see if the image disappears.
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now just add
<?php $this->include_namespace('ecom','prodfeature'); ?>
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Nothing... No change.
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What version of ccp are you using?
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I have CCP 7.0... This skin is compatible with 7.0
My old skin is Zipskin 014, and the new one is Zipskin 008. I followed the instructions that came with the skin... It's pretty simple really, so I can't imagine what could've gone wrong. It's probably something small, like something somewhere is turned off... I'm running out of ideas.
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I would contact zipskins
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Well, I bought it through Kryptronic, so ultimately is their responsibility. I'll submit a ticket and if they can't solve the problem I'll ask for my money back. I wasted too much time already.
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OutcastGirls wrote:
Well, I bought it through Kryptronic, so ultimately is their responsibility. I'll submit a ticket and if they can't solve the problem I'll ask for my money back. I wasted too much time already.
With all due respect, I would appreciate a support ticket and opportunity to fix this before you demand a refund. Please submit one and we'll help you the best we can.
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I already have. This is the ticket number : SA00000605
Thank you!
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Problem solved. Please, disregard ticket #SA00000605
The issue was solved by downloading a new skin. It's possible that the file was somehow corrupted when I downloaded the skin on Friday. Thank you.
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Thanks for your messages and glad to learn that the issue has been resolved.
Nigel
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Thank you!
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