Kryptronic Software Support Forum

housecat · 12-18-2008 07:06:57

When I installed CCP on my server I installed it to a sub directory called store

I did this to get it up and running while I had a website coming soon page in the root.

When I went live I simply changed the welcome page to redirect to the store directory by using:

<?php header('Location: /store/'); ?>

I now wish to move the installation from the store directory into the web root. I have been advised to do this for SEO purposes.

Is this a difficult process? I presume I would have to copy the entire store directory into the root and then run the installation again to update paths to remove store/ from them. Is there anything else I would need to do? Would the database need altering?

I obviously don't want to wreck the site so I thought I would ask before I tried to move it!

Dave · 12-18-2008 07:09:07

What you outlined should do it and that's the procedure outlined in the Wiki.

housecat · 12-18-2008 09:24:56

I am halfway through redoing the installation (Step 5 of 13: Registration Info & Encryption Key) and I am having this error:

The Kryptronic Central Server did not approve the request submitted. The server replied with this message: An error was encountered: The application URL used to submit this request does not match the application URL on record for the license key submitted. The application URL on record appears to be currently active. Please contact Kryptronic at kryptronic.com to resolve this issue.

This program has already been registered and an encryption key has been selected. The software license key and encryption key you submitted when you originally ran this installer script are stored in a read-only format. This information is presented below for you to review. If your contact information has changed, you can update that information using the fields below.

I presume this is because it is registered to:

http://www.originfurnituredirect.co.uk/store

and not

http://www.originfurnituredirect.co.uk/

Can this be rectified? Do I need to contact support to do this? I have UK version so should I contact clickcartpro.co.uk or kryptronic.com?

Dave · 12-18-2008 09:34:00

The URL has been updated and you should be able to continue now.

housecat · 12-18-2008 09:44:01

Thank you for doing that for me so quickly! I have been able to proceed now and everything seems to be working correctly!

magwa · 12-18-2008 14:03:27

I'm about to move my site from a sub directory into the root of the domain.
Will I experience this registration problem?

Is there anything I can do in advance to avoid an interuption when re-running the installer?

Dave · 12-18-2008 14:05:10

It's not really a problem but yes, you will experience the same thing. Nothing you can do about it in advance other than know that it's going to happen and try to do it when I'm awake and can change your license URL for you

Dave · 12-18-2008 14:07:36

Actually, if you really do move things and don't copy them you shouldn't run into the license concern. It should only come into play if CCP is in both places at once (which would be a no-no).

magwa · 12-19-2008 03:46:48

What are your waking hours Dave?

zanart · 12-19-2008 05:11:51

Dave is a robot and never sleeps!!

Dave · 12-19-2008 05:18:13

magwa wrote:
What are your waking hours Dave?

I usually work from somewhere between 4 and 5 AM to 4-5 PM during the week.

Dave · 12-19-2008 05:18:36

zanart wrote:
Dave is a robot and never sleeps!!

Even robots need to sleep now and then Our batteries don't last forever.

magwa · 12-19-2008 06:38:03

hahahahaaaaaaaaa - what time zone do those hours relate to?
Are you around over the weekend?

Dave · 12-19-2008 06:50:22

Eastern time in the US (which is 5 hours behind the UK right now I believe). I'm usually around early on the weekend days but it depends on whether or not I'm doing duty at the fire station.

magwa · 02-26-2009 13:59:21

Sorry for not updating this sooner - the move from a sub-directory into the root of the website went smoothly.
Dave's tip of ensuring the files did not exist in 2 places at the same time avoided the registration/license problem.

Thanks

Anthonypi · 03-03-2010 22:15:46

Is there a way of doing this where you don't have to run the installer again?
i.e. changing the config file manually .are there paths in the db to change too.
Thanks in advance

Dave · 03-03-2010 22:25:48

Running the installer will not change or overwrite anything unless you explicitly tell it to. You only need to change the physical paths and URLs.

krondorian · 07-13-2010 09:45:31

I did same but when I click on a category, get an error page. Seems URL not working?

dh783 · 07-13-2010 11:10:18

If you have an .htaccess file in place you will have to update it.

John

Kryptronic Software Support Forum

#1 12-18-2008 07:06:57

Moving website from sub directory to root

#2 12-18-2008 07:09:07

Re: Moving website from sub directory to root

#3 12-18-2008 09:24:56

Re: Moving website from sub directory to root

#4 12-18-2008 09:34:00

Re: Moving website from sub directory to root

#5 12-18-2008 09:44:01

Re: Moving website from sub directory to root

#6 12-18-2008 14:03:27

Re: Moving website from sub directory to root

#7 12-18-2008 14:05:10

Re: Moving website from sub directory to root

#8 12-18-2008 14:07:36

Re: Moving website from sub directory to root

#9 12-19-2008 03:46:48

Re: Moving website from sub directory to root

#10 12-19-2008 05:11:51

Re: Moving website from sub directory to root

#11 12-19-2008 05:18:13

Re: Moving website from sub directory to root

magwa wrote:

#12 12-19-2008 05:18:36

Re: Moving website from sub directory to root

zanart wrote:

#13 12-19-2008 06:38:03

Re: Moving website from sub directory to root

#14 12-19-2008 06:50:22

Re: Moving website from sub directory to root

#15 02-26-2009 13:59:21

Re: Moving website from sub directory to root

#16 03-03-2010 22:15:46

Re: Moving website from sub directory to root

#17 03-03-2010 22:25:48

Re: Moving website from sub directory to root

#18 07-13-2010 09:45:31

Re: Moving website from sub directory to root

#19 07-13-2010 11:10:18

Re: Moving website from sub directory to root

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