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#1 06-22-2010 14:37:48
- aspden
- Member
- Registered: 12-22-2008
- Posts: 32
My site running very slow or timeouts
Hi
Please can you help me for the past two months my site has stop working or started to run very slow i have spoken to my host company which are unitedhosting and they say that it was my scriptsand the software which i am using.
I reply that i am using the same software and running the same scripts under anther domain without any problems but i get the problems on the wwwunlocking4you.com.
so i deleted my site and restall the site after about a week and half the site went down again they again have said it is the scripts and i will have two reinstall again so i reinstall work fine again for about a week and crashed again
i have said to my hosting compay why does this keep happening they said the following
Hello
Note that our server has plenty of memory, but as you are on a shared hosting plan if 1 site tries to use too much then it would indeed go offline. We have seen in the past problems with your site, and every time it has been due to the scripts on it causing a problem and trying to use too many server resources. I can only urge you to ask your developers to review things again, as again the server has no problem itself, and all other sites on the server are running perfectly.
please can some one help me i need to know how to fix this problem I am running 4 other sites using the verision 7 and do not have any problems but the wwwunlocking4you.com i keep getting the the above problem
regards
Gary Aspden
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#2 06-22-2010 14:41:02
- aspden
- Member
- Registered: 12-22-2008
- Posts: 32
Re: My site running very slow or timeouts
hi find below update from hosting company
Hello Gary,
I see that the problem is with the /home/wwwunlo/public_html/.htaccess file only and that going directly to http://unlocking4you.com/store works correctly albeit very slowly due to the extreme heavy weight of the site script.
I do see the following errors logged regarding the site hitting the PHP memory_limit:
[22-Jun-2010 20:08:25] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 71 bytes) in /home/wwwunlo/private/core/XMOD_SiteMap/XMOD_SiteMap.php on line 702
[22-Jun-2010 20:21:02] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 71 bytes) in /home/wwwunlo/private/core/XMOD_SiteMap/XMOD_SiteMap.php on line 702
[22-Jun-2010 20:21:39] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 71 bytes) in /home/wwwunlo/private/core/XMOD_SiteMap/XMOD_SiteMap.php on line 702
You really must take action to bring the resource consumption of the site into line as it is far in excess of anything reasonable for shared hosting at this time.
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#4 06-24-2010 15:12:55
- aspden
- Member
- Registered: 12-22-2008
- Posts: 32
Re: My site running very slow or timeouts
Hi John
Thanks for your Help I have remove the Xmod sitemap script, but I would like to start using the xmod site map again in the future could you recommend a good hosting company for dedicated servers.
If I use a dedicated server would it be possible to run a number of kryptronic software shopping carts on the server under the different domain names
Regards
gary
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#5 06-24-2010 17:40:49
Re: My site running very slow or timeouts
You can run as many ccp sites on one server as you like it will just depend on the server, you don't want to overload it, as it seems your doing now. Ask you host to see if they will tell you how many sites are on your current server.
John
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#7 06-25-2010 13:42:03
- susan2go
- Member
- Registered: 04-19-2010
- Posts: 81
Re: My site running very slow or timeouts
I've had a dedicated server at pair.com for 6 years with only the occasional 15 minutes of downtime for an upgrade here and there. I also have a shadow drive configured so there is never any downtime except for planned down time. I get an answer to any questions within 15 minutes. I wouldn't have a server anywhere else.
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#8 06-27-2010 09:02:54
- danieljones2006
- Member
- Registered: 06-20-2010
- Posts: 2
- Website
Re: My site running very slow or timeouts
Overload on the server is is troubling your website. Try reducing the overload created by your website or other programs running in it.
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