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I use a Perl tickets script for our customer service and sales inquiries and find it indispensable. I have the script inside an iframe on a page I created. It would be wonderful to have that running as mod (I would certainly buy it) so the customers could see their tickets inside their account page. I don't see why that would be difficult since Kryptonic has a ticket system on their site and have, it seems, already coded it.
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The ticket system Kryptronic uses was not written by Nick and is a 3rd party solution.
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At any rate, I think an integrated tickets system would make a wonderful mod.
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