Kryptronic Software Support Forum

zeppelin · 02-08-2010 16:50:13

Linkpoint HTML still not working

put in https://www.grooverenterprises.com/relay/ccp0.php in submission gateway in the connect settings.

Error message: Form Processing Error The following errors occurred while processing your request: It is not possible to order from the store at this time. Contact the merchant for further information (error 1002).

if i use https://www.grooverenterprises.com/index.php I can enter a credit card.

before I hit the continue button to go into the credit card info the url in the url line is https://www.grooverenterprises.com/index.php

So how can the referrer be https://www.grooverenterprises.com/relay/ccp0.php?

if i use https://www.grooverenterprises.com/index.php and enter a good credit card it sends me back to https://www.grooverenterprises.com/relay/ccp0.php and

error message: The following error occurred while attempting to process your transaction: The URL that referred you to this page is invalid. It is not listed as a valid referring URL for the online processor selected.

Should it not make the url https://www.grooverenterprises.com/relay/ccp0.php before it sends the data to the gateway? You have code in there that says:

// +--
// | Create our relay URL.
// +--

$url_relay = $this->globals('khxc.url_ssl') . '/relay/' . $app . '.php';

setting on server:
relay folder = 775
ccp0.php = 775

Thanks!

-Ben

Design_Wholesale · 02-08-2010 17:53:13

All I can tell you is what I read on a recent post involving a similar problem: that the relay folder is a valid part of the process and is just that (a relay) so it is not necessary for it to be a part of any of the addresses, beyond its use by the webstore to relay your request to the payment service provider.

There should be no need to enter an URL into the submission gateway connect settings. - If you are referencing , then all you need in there is the word , with your PayPal email address in the field where it says .

Last edited by Design_Wholesale (02-08-2010 17:55:30)

zeppelin · 02-08-2010 18:02:08

No I was referencing the field in the linkpoint site. It checks to see where you are coming from for security.

But thanks anyway! Any help is great when its broken!

-Ben

Design_Wholesale · 02-08-2010 18:30:09

No problem - it looks like you are up against some kind of proxy protection.

The cart software uses the relay URL by default, but Linkpoint is rejecting that because the proxified address makes it look as though the transaction is being intercepted. - You would have to talk to Linkpoint technical about that or, better still, Dave or John.

zeppelin · 02-08-2010 18:47:42

I think there is something broken in CCP. It needs to change its own URL to wwwgrooverenterprises.com/relay/ccp0.php before it sends the data to linkpoint. Linkpoint is looking for the referrer (url) that I put in. I followed CCP linkpoint instuctions exactly and it does not work. I wrote a PHP script to double check the referrer instead of sending it to linkpoint I sent it to the script and it comes back as wwwgrooverenterprises.com/index.php.

Thanks again!

-ben

Design_Wholesale · 02-08-2010 18:51:17

I think you will find that the relay is there as a protective device. - Without it the backend would have to interface directly with the gateway so, conversely, anything communicating with your site and posing as a gateway that is in use on your store would be able to interface directly with your backend.

The data returned by your script supports what I said earlier about the relay - it is there, but not there if you follow - it is not meant to be an obvious part of the process. Unfortunately, that obviously does not cut it with Linkpoint...

Have you tried modifying the payment process to make a direct connection? - I wouldn't recommend it, but if it works you will at least know for definite where the problem lies?

Last edited by Design_Wholesale (02-08-2010 18:55:57)

zeppelin · 02-08-2010 19:02:45

Switching hosts. This one fails PCI secury checks and the direct connect does work. The server we are moving to passes PCI but won't open port 1129 for linkpoint so I have to use the HTML connect.

-Ben

Design_Wholesale · 02-08-2010 19:24:13

Go Linux VPS - at least with your own server decide which ports, etc. are going to be open and at least with Linux you can beat it into submission (legally!)...

Just a thought, though... if you use the HTML submission process could you not code that into a function and add that function to the checkout.php? - That way you could still integrate Linkpoint into your cart, but bypass that relay problem.

Last edited by Design_Wholesale (02-08-2010 19:29:57)

zeppelin · 02-08-2010 19:40:28

Love to go VPS but we can't afford it. We are a VERY small company just getting started and we are hardly making enough to pay for shared hosting and data processing. If I can find a way to change the URL to wwwgrooverenterprises.com/relay/ccp0.php before I send it, it should work but I have no clue where to do that at.

DAVE HELP!

-Ben

Design_Wholesale · 02-08-2010 20:16:19

It's a bit late for Dave to help today - John still be around...

On the code side of things try looking for files like , , , and in your private store directory (UK version: gbu0 -> GBU -> includes, so probably ccp0 for your store).

An unmanaged VPS (Debian easiest distro to work with) will cost you as little as £5 per month (about $8.50) - don't worry if you don't know much about Linux 'cause rest assured that after the first week or two you will most certainly know plenty... (I just hope you like SSh ).

dh783 · 02-09-2010 19:34:54

I don't use linkpoint so I not sure how much help I can be since I don't have a way to test things. I have looked into the script building the request and it looks like the urls used in the request would be the same, if there was a difference it would be in what's included in the xhml data which looks like it would be different. The linkpoint code used is in the private_dir/apps/ecom/ECOM_OLP/ext/cardsvcs.php if you want to look at it.

John

zeppelin · 02-09-2010 19:57:19

Thanks for your time but I seached for and don't have that file cardsvcs.php

-Ben

dh783 · 02-09-2010 21:02:32

Sorry, this is for ccp6 so it would be in private_dir/apps/ccp0/CCP_OLP/ext/cardsvcs.php ( for UK look in gbu0/GBU_OLP/ext/cardsvcs.php.

John

zeppelin · 02-10-2010 15:58:50

John,

No such directory.

-Ben

zeppelin · 02-10-2010 16:13:06

Sorry found it...

My bad.

Thanks!

dh783 · 02-10-2010 16:15:46

Ok, I must have had a brain laps, the file name is cardsvss.php, sorry again.

John

Kryptronic Software Support Forum

#1 02-08-2010 16:50:13

Linkpoint HTML still not working

#2 02-08-2010 17:53:13

Re: Linkpoint HTML still not working

#3 02-08-2010 18:02:08

Re: Linkpoint HTML still not working

#4 02-08-2010 18:30:09

Re: Linkpoint HTML still not working

#5 02-08-2010 18:47:42

Re: Linkpoint HTML still not working

#6 02-08-2010 18:51:17

Re: Linkpoint HTML still not working

#7 02-08-2010 19:02:45

Re: Linkpoint HTML still not working

#8 02-08-2010 19:24:13

Re: Linkpoint HTML still not working

#9 02-08-2010 19:40:28

Re: Linkpoint HTML still not working

#10 02-08-2010 20:16:19

Re: Linkpoint HTML still not working

#11 02-09-2010 19:34:54

Re: Linkpoint HTML still not working

#12 02-09-2010 19:57:19

Re: Linkpoint HTML still not working

#13 02-09-2010 21:02:32

Re: Linkpoint HTML still not working

#14 02-10-2010 15:58:50

Re: Linkpoint HTML still not working

#15 02-10-2010 16:13:06

Re: Linkpoint HTML still not working

#16 02-10-2010 16:15:46

Re: Linkpoint HTML still not working

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