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#1 01-20-2010 06:44:24

chuck6478
Member
From: Missouri
Registered: 09-05-2009
Posts: 119
Website

Add to Cart issue

wwwthreedogsportinggoods.com

I changed my ecom_prod.id values to reflect more information about the products. The change was made using a SQL update query. Now Add to Cart doesn't work, it did previously. I have emailed a zip file containing debug files from a session to support@kryptronic.com.

Specific details of the selected item:
ID:                BOND_TEXAS_DEFENDER_W-TG_357MAGBATD357MAG
ProdNum:    BATD357MAG

Neither of these values appear in any query. Instead values from a totally different item are used. An item that was not even viewed.

I will not be able to respond until this evening.

Thank you

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#2 01-20-2010 07:00:01

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Add to Cart issue

You've used double quotes (") and parenthesis in your product IDs which are not valid characters and that is preventing them from being added to the cart.

BOND_DEFENDER_BBL_3"_45ACPBABBL45ACP
BOND_DEFENDER_BBL_3"_45-410_(2.5")BABBL45410

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#3 01-20-2010 08:24:44

chuck6478
Member
From: Missouri
Registered: 09-05-2009
Posts: 119
Website

Re: Add to Cart issue

Thanks Dave for the quick response. I was afraid it was going to be something like that.

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