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#1 12-06-2009 00:46:02
PayPal Standard not working correctly
I'm having trouble since migrating to CCP7 from 6. I have PayPal standard enabled customers are placing orders and I am getting paid in PayPal however no store confirmation emails are being generated and the orders are showing Pending Payment. I have searched similar problems for solutions but none of the posts seem to resolve my issue only strengthen the settings I already have. I only placed my email address linked to my PayPal account into the Gateway User/Store ID field. Any help? Or did anybody else experiencing this find a solution. From what I have read Paypal standard isn't the only payment gateway having this issue.
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#2 12-06-2009 09:06:29
Re: PayPal Standard not working correctly
Make sure that on paypal's setup (there site) that you don't have auto return on and have no url listed for return. Second make sure that the "relay" directory which is in you public directory path has the correct permission of 777.
John
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#3 12-06-2009 11:37:44
Re: PayPal Standard not working correctly
I'll give the permissions a try the other stuff is set to what you listed on PayPal.
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#4 12-06-2009 21:01:25
Re: PayPal Standard not working correctly
could it be that i put the core-private directory is 1 level under public_html? permissions are set to 777
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#6 12-06-2009 22:16:53
Re: PayPal Standard not working correctly
Ok so like I said it is under public_html so it is not publicly available from wwwfullstock.net domain name. I'm still back to square one with PayPal not communicating back to the store successfully.
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#7 12-07-2009 09:53:11
- LexFrost
- Member
- Registered: 07-22-2005
- Posts: 48
Re: PayPal Standard not working correctly
@dh783 -- I do not understand why Auto-return needs to be turned off in Paypal ... both versions 5.1 and 6 were able to handle Auto-return from paypal ... if 7.1 cannot handle it ... wouldn't that be a step backwards in features instead??? It does not make any sense... why would the programmers cripple their own product???
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#8 12-07-2009 11:23:19
Re: PayPal Standard not working correctly
I don't remember about 5.1, so long ago, but nothing has changed between ccp6 and ccp7 as to how paypal in handled, ccp6 didn't need auto return checked on paypals site the same as ccp7 doesn't, all return information is sent to paypal through the request form ccp6 or ccp7.
John
Last edited by dh783 (12-07-2009 11:23:56)
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#9 12-07-2009 12:53:05
Re: PayPal Standard not working correctly
Well I appreciate the debate on past versions but it still doesn't fix the problem I am having with PayPal communicating back to update orders as paid. I have made sure my emails are registered with PayPal, I have not changed any settings that were working with CCP6 and PayPal, I simply entered my PayPal address as I did in CCP6 but things seem to be broken now. I do have bing cashback integrated into the cart would this possibly contributing to the errors? That is the only thing I can come up with at this point.
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#10 12-08-2009 00:55:45
Re: PayPal Standard not working correctly
Ok so this saga continues today, I'm about to shut down till this is fixed since as though I can't seem to figure it out. I went ahead and made a purchase myself, it went smoothly until I hit return to FullStock.net and then I got a Internal Server Error for url http://www.fullstock.net/utilities/ecomrelay.php I have auto return turned to OFF, checked it 5 times now. Earlier the "relay" directory was mentioned, I do not have such a directory. So is this the problem?
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#11 12-08-2009 11:00:11
Re: PayPal Standard not working correctly
A script execution error on /utilities/ecomrelay/.php is indicative of a permissions issue. Set the permissions on the /utilties directory and and .php files in it to chmod 755. You can do this using your FTP client. Once the correct permissions are set, that script will work and the relay will work.
Nick Hendler
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#12 12-08-2009 11:11:50
Re: PayPal Standard not working correctly
Ok will try that here in a few minutes, the bing cashback is coded in correctly so that possible problem has been ruled out. I hope this works, will report back with the results after testing. Thanks for the response.
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#13 12-08-2009 12:32:10
Re: PayPal Standard not working correctly
Ok set the permissions to 755 and it now redirects and updates the order but it takes the customer to a blank white page.
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#14 12-08-2009 14:03:57
Re: PayPal Standard not working correctly
Ok this issue has been resolved, programmer put a redirect in hxxp://www.fullstock.net/utilities/ecomrelay.php to go to the homepage that didn't work took it back out to be original code now everything is working fine. Go figure. bottom line is I think the permissions were the issue, had 777 instead of 755. Thanks and hope this helps out others.
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#15 12-08-2009 16:12:01
- Tanushiheadbash
- Member
- From: Stirling, Scotland
- Registered: 07-20-2009
- Posts: 82
Re: PayPal Standard not working correctly
I have noticed issues with this directory when installed fresh from the Kryptronic site- don't ask me why but its happened to me twice now: The utilities directory installs, looking at it has perms 777 however I get a message saying: "there is an problem with permissions on the file or directory" whne I either redirect through the file or try to access it directly.
I have tried simply reapplying the perms on the directory/files but it has no effect.
However if I download locally the files from the directory, delete or rename it, and then create a new directory and upload the files to it again it works OK (problems with include files excepted- see other post). I wonder if its a group ownership issue rather than a file perms issue but can't see the group /owner info from here. The above method works fine, but its happened to me on two different servers.
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