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#1 11-12-2009 11:36:58

9000world
Member
From: Denver
Registered: 06-19-2007
Posts: 37
Website

Paypal payment return page skin problem

After completing a PayPal payment the customer can return to our site (from the Paypal site) to get an order confirmation/summary page. This seems to happen via the /relay/ccp0.php file. Unlike a straight credit card transaction the page that comes up for Paypal customers does not appear to be associated with our custom "checkout page skin" - or more precisely certain elements of the skin are missing. Very weird. So what is displayed to the customer is a really screwed up looking page.

My question is: Am I supposed to be able to assign a skin to this Paypal return page? The namespace appears to be "splash" so I updated the Default Skin for namespace "splash" but that didn't seem to fix the problem.

What am I missing?  I'm willing to edit some php code to get this fixed if that's what it takes.

Thanks much!

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#2 11-12-2009 11:48:00

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Paypal payment return page skin problem

9000world wrote:

My question is: Am I supposed to be able to assign a skin to this Paypal return page?

Negative. The default skin for the site will be used.

9000world wrote:

The namespace appears to be "splash" so I updated the Default Skin for namespace "splash" but that didn't seem to fix the problem.

The splash page is not what is displayed on returning from a payment form that is off of your site. Without a URL to your site it's pretty tough to give you any additional information on what might be happening.

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#3 11-12-2009 12:00:33

9000world
Member
From: Denver
Registered: 06-19-2007
Posts: 37
Website

Re: Paypal payment return page skin problem

When you say "Default skin" - is this a skin that I'm supposed to be able to specify somewhere? - or be able to edit?

Thanks again.

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#4 11-12-2009 12:20:59

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Paypal payment return page skin problem

Default skin as in the skin selected in admin under Home > ClickCartPro > Application: Profile and Namespaces > Application Profile

If I visit http://www.9000world.com/relay/ccp0.php which is the URL payment gateways external to CCP return to I see what appears to be your "normal" skin as expected.

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#5 11-12-2009 12:26:36

9000world
Member
From: Denver
Registered: 06-19-2007
Posts: 37
Website

Re: Paypal payment return page skin problem

Thanks. I must have been brain-dead. I've got a handle on it now.

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#6 11-12-2009 12:27:36

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Paypal payment return page skin problem

What did you find (if anything) in case someone else comes across this thread?

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