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#1 07-24-2009 10:30:30

TheInsoleStore
Member
Registered: 07-22-2009
Posts: 8
Website

Question and comments

Do not think I am complaining here, just making an observation and asking for a why.

My first site was first set up using CCP6.  The backend management - in regards to adding/modifying products was very user friendly.  I could even use it and believe me, a year ago I was 12 steps below computer illiterate.

On CCP7, I noticed that to add a new product it is necessary to go to several pages - one for name, descriptions, metatags, another for price, splash page, featured page, etc, and another for.. and another..

Now, this may have simplified things but it seems to make putting in new products a great deal more time consuming and creates the possibility of overlooking something resulting in the omission of pertinent info.

Am I looking at this wrong?

Second, my sites currently accept paypal and linkpoint as payment options.  I am not too keen on the merchant bank for linkpoint and would like to switch - possibly to google checkout.  I did not see google checkout as a payment option, is that available as one of the preloaded payment options?

Thank you

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#2 07-24-2009 10:53:45

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Question and comments

TheInsoleStore wrote:

Now, this may have simplified things but it seems to make putting in new products a great deal more time consuming and creates the possibility of overlooking something resulting in the omission of pertinent info.

Am I looking at this wrong?

I wouldn't say you're looking at it wrong but the mindset when going from 6 to 7 is a bit different.  One of the big complaints we got about entering product information was how long the page was and how much information was on it.  In version 7 the sections on the page are now presented as separate "pages", as it were, so you only need to visit a section if you want or need to change something in it.  For a good number of people it should make it quicker to enter product information as only 1 or 2 areas need to be visited for products most of the time.

TheInsoleStore wrote:

Second, my sites currently accept paypal and linkpoint as payment options.  I am not too keen on the merchant bank for linkpoint and would like to switch - possibly to google checkout.  I did not see google checkout as a payment option, is that available as one of the preloaded payment options?

Google Checkout is not yet available.

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#3 07-24-2009 11:02:02

FrankJAG
Member
From: Texas
Registered: 03-03-2007
Posts: 179
Website

Re: Question and comments

My old eyes would go nuts looking at long page. I for one appreciate the sections; makes getting what I need to get to allot quicker.

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#4 07-24-2009 12:56:15

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Question and comments

In all my years (I sound old don't I) using ccp 5.1 and now into ccp7 it has been very rare that I used the standard inventory method in ccp to input items, I mostly insert products or edit them through the use a Excel spread sheet and the import function which I find much much faster and easer than one at a time in ccp. If I use the edit inventory section it is just to update one items inventory count or correct something in the description or update just one field so the section's in this case make it easer for me to do that. In ccp5 and 6 with all the information on one page I found my self looking for a field only to realize that I had already passed it up, and some time more than once until I found the field.
If I had a problem, and this is with all of them, is that the submit button is always out of reach. In 5 and 6 it was at the bottom causing one to scroll all the way to the bottom when changing a field at the top of the page. Now the system employed in 7 is better on most pages but there are those that require one to scroll to the top to get the submit button or new section, it would almost be nice if that section followed the page scroll and was always in reach, just a thought.
I do think that if you get into using a spread sheet you will find it much easer and you will wonder how you ever got along with out it, but I will say that the new system does take some getting used too.

John

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#5 07-25-2009 12:05:07

justyn
Member
Registered: 04-16-2009
Posts: 33

Re: Question and comments

Does CCP7 support google checkout?
and
I currently use CCP6 does this or CCP7 have an module to allow customers to leave reviews?
Thank you : )

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#6 07-25-2009 18:49:48

Dave
Member
Registered: 07-05-2003
Posts: 11233

Re: Question and comments

justyn wrote:

Does CCP7 support google checkout?

Negative

justyn wrote:

I currently use CCP6 does this or CCP7 have an module to allow customers to leave reviews?

Negative

Both are on the list of things we want to add or offer as XMODs though.

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#7 07-26-2009 07:08:05

TheInsoleStore
Member
Registered: 07-22-2009
Posts: 8
Website

Re: Question and comments

Wowza, I guess I was alone on the "I like the all information on one page approach to adding new products"   Good thing I am adaptable and get to like change once I get used to it.

In regards to the post above wherein Dave mentions some things on the list for the next upgrade version or XMOD, can I suggest you alter the SiteMap XMOD to include submissions to Bing?  I am really excited that the SiteMap XMOD submits daily to google, yahoo, msn and ask, but it seems this Bing thing has jumped into the picture.   I know when checking my analytics, I see lots more people coming from Bing than from msn or ask.

Thank you to all above who took the time to comment on my comments.  I appreciate the opportunity to see how CCP users think.  My concerns when asking about the several pages instead of the old system one page is that Kyptronics is now rebuilding both of my sites and it is up to me to put in all of my products and product information (price, description, tags, keywords, related categories, etc) and going page to page is going to increase my input time by at least twice.
However, for modifications, the several page system will definitely make it easier and faster once we learn what page is for what information.
And yes, the spreadsheet method would be better but I have no idea how to create and upload the information from a spreadsheet to the software so I will put in products one by one.   Ahhh, computer illiteracy.

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#8 07-26-2009 11:01:15

dh783
Member
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Question and comments

Working with a spread sheet is as easy as exporting the products database (at least one product will work to get the column id's) at System Dashboard > System > Database > Raw Database Admin (click export for ecom_prod) and opening it in a spreadsheet. Enter your new products, save the file (in the correct csv file formate), and import the new list by clicking import for ecom_prod, selecting  the file name and submit. Importing will never erase items but will only update existing ones or ad new items it they don't exist in the prod table.

John

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#9 07-27-2009 16:47:12

nigelt
Member
Registered: 09-26-2007
Posts: 88

Re: Question and comments

I'd like to ask why we're still using names like... System components, Website components and store components..and my favourite ... namespace..(whatever the hell that means  !!!)
Why when i've looked at other carts (while I was waiting for V7) and quite frankly havent needed any tutorials because they were quite self explanatory, do I look at Clickcartpro and think... WTF does that mean ???...
Having played with CCP7 it doesnt look too much like CCP6 apart from the separate windows.. nothing seems to have moved on.... it may be me.. and if so, sorry, but i really thought CCP7 would break through the "built for techies" barrier and allow non techies to actually understand what goes on without having to resort to the manual..
I've said it before.. its time to listen to what your customers want, not what you want or you think we want.....
Its not meant to be a downer... its just that if CCP is going to progress.... someone from CCP  (with no beind the scenes knowledge to play "I'll be the customer and try and  use CCP"
Regards
Nige

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#10 07-27-2009 17:39:43

kidsandco
Member
Registered: 02-12-2005
Posts: 264
Website

Re: Question and comments

dh783 wrote:

If I had a problem, and this is with all of them, is that the submit button is always out of reach. In 5 and 6 it was at the bottom causing one to scroll all the way to the bottom when changing a field at the top of the page.

I found that a way around that problem was to click in a nearby small text box, wherever you are on the page, and press the Enter/Return key on the keyboard smile


K.R.
Kids & Co. Wholesale

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#11 07-27-2009 19:02:31

CrownRoyal
Member
Registered: 01-10-2009
Posts: 716

Re: Question and comments

kidsandco wrote:

dh783 wrote:

If I had a problem, and this is with all of them, is that the submit button is always out of reach. In 5 and 6 it was at the bottom causing one to scroll all the way to the bottom when changing a field at the top of the page.

I found that a way around that problem was to click in a nearby small text box, wherever you are on the page, and press the Enter/Return key on the keyboard smile

I'm on board with dh783. Only, instead of using a spreadsheet, I simply perform queries via the phpMyAdmin page. And, I wrote my own product submission form to shorten the data entry process. Example, my products codes are numerical, like 88-1234, where 88 is my drop shipper and 1234 is the related product code. All my sm, lg and xl images match the product codes. In my form, I just add two numbers, 88 to represent the dropshipper and 1234 for the product. Using 'join' in php, it takes the two pieces of code and creates the product id, and using the same method creates the file names for each image. The form even automatically retrieves the matching email to the dropper code  and inserts that. A lot of the data related to a product's entry into the db is repetative, or related to known variables, s sometimes its a matter of 'if...else" or similar php code. I can easily add a product, filling in all the variables, on a form that fits above the fold of the browser...including the Submit button smile

And..this part I love...when I need to add similar products from the same drop shipper and only need to change the product code and a bit of the description, all I have to do is go back in the browser (Firefox 3.5.1), make the changes and hit Submit again. Now THAT's something that CCP Admin cannot do. And its what prompted me to write my little submission form.

Though I still use CCP Admin for a quick edit. As for scrolling in CCP Admin to bget to the SUbmit button, again, like kidsandco, I simply look for the nearest single line text field or radio button and hit the enter key.

Last edited by CrownRoyal (07-27-2009 19:04:04)

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#12 07-27-2009 19:04:06

kidsandco
Member
Registered: 02-12-2005
Posts: 264
Website

Re: Question and comments

CrownRoyal wrote:

As for scrolling in CCP Admin to bget to the SUbmit button, again, like kidsandco, I simply look for the nearest single line text field or radio button and hit the enter key.

I was sure it wasn't only me who'd worked that out smile


K.R.
Kids & Co. Wholesale

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#13 07-28-2009 10:26:27

TheInsoleStore
Member
Registered: 07-22-2009
Posts: 8
Website

Re: Question and comments

Many of us non-techie types understand and appreciate your frustration neglet.  Still, I think CCP7 has many features that make it better than CCP6.   And those few times I will need something modified that requires computer code language (HTML, XHTML, php, CSS, Ajax, and lord knows what else) I will just get my webmasters to do it.
neglet, if you really looked at several off the shelf shopping carts, I KNOW you did not find the beat all to end all.
What makes CCP special is the support and service.  When you need help, are they there to give you a hand?
So far, I am pleased as punch.

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#14 07-28-2009 14:57:12

FrankJAG
Member
From: Texas
Registered: 03-03-2007
Posts: 179
Website

Re: Question and comments

TheInsoleStore wrote:

Many of us non-techie types understand and appreciate your frustration neglet.  Still, I think CCP7 has many features that make it better than CCP6.   And those few times I will need something modified that requires computer code language (HTML, XHTML, php, CSS, Ajax, and lord knows what else) I will just get my webmasters to do it.
neglet, if you really looked at several off the shelf shopping carts, I KNOW you did not find the beat all to end all.
What makes CCP special is the support and service.  When you need help, are they there to give you a hand?
So far, I am pleased as punch.

Well said. I have been around for a spell, and after looking for days CCP was my decision; one that I have never regretted.
CCP has always worked, I have had zero downtime and 100% reliability and support. Priceless if you ask me!
Like everything in life it has it's idiosyncrasies but those were minor and most have been resolved in CCP7.
I plan on hanging around for a while longer if this economy ever improves! LOL

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