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I added a new product and if you purchase just one, the shipping is properly calculated, however, if you increase the quantity the shipping charge shows up as 0. This is the only product that this happens with and I'm wondering if someone might know where I went wrong.
Thanks
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We use a custom shipping script which calculates using weight and destination. I don't think we have free shipping activated. Is that setting for each product? What's interesting is that this only occurs with this one product, all the other ones are calculated properly.
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If it's a single product it is quite likely that one of the details on the product detail page is not set the same as your other products. I'd examine each of the product settings closely.
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Thanks for the help. Upon closer examination it looks like the problem is with the custom shipping script and not with that product.
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