Kryptronic Software Support Forum

Thanks for your detailed feedback cedexx.

cedexx wrote:

First at all the CSS is useless, you can't add something like a drop down menu to the header as will leave gaps in-between the submenu items and the css code is not explained as it should be, you can't find where to eliminate the padding.

I'm sorry that you aren't happy with CCP.  I must disagree with you about the style sheet however.  Anything you need to do to style your site may be accomplished with the style sheet but for a somewhat advanced change as you describe a working knowledge of CSS would be required.  It wouldn't be a trivial change really.

The elements defined in the style sheet are pretty much self documenting.  Each of the element names is related to what it is used for throughout the site and a store owner may add any additional elements that they need of course.

cedexx wrote:

Useless seo - it's true that your website will go up a bit but you can't add scripts for tags, more images, image title, etc. and editing the source of it is a nightmare

Not quite sure what makes you believe you can't add scripts, additional images or image titles but all of those things are certainly possible.  Additional SEO enhancement is also available with the HD SEO XMOD which gives you even greater control over how things are presented.

cedexx wrote:

BUGS - for example I'll log in with my admin username on the shop admin panel and on shop front page will display you're log in as... XXXX which are some of my customers, also if you try to login in again, on the email field of administrator you'll see emails from your customers.

As posnpretty pretty said, this is NOT a bug in CCP at all and a quick search of the fora would have revealed the reason you see this as well as the solution (which posnpretty also described).  If this were in fact a bug in CCP people would have been beating down our doors a long time ago.

cedexx wrote:

templates - try to modify one and will be a real nightmare, you can't alter it as you should be able too as skin.php and the css are badly commented.

Any suggestions on how to improve the comments that you believe aren't adequate are also welcomed.

cedexx wrote:

sage - it won't work.

I'm not aware of anyone who's had problems with Sage.  Have you posted here in the fora about the problems you are having?

cedexx wrote:

payment - with hsbc is not working that's why we process the cc by hand.

Again, I've not heard of anything who hasn't been able to get the HSBC gateway working.  A post here in the forum would get you quite a bit of assistance and I'm confident any problems you might have could be resolved.

cedexx wrote:

shipping - you can't add for example more than 3 areas, and people ship to more than 3 sometimes, if for example I've got 4 prices for deliveries London, Manchester, Scotland Wales with different subareas and prices, no chance to doit, you need to stick to some of them, the custom made one is not working either all the time or on all products.

At the risk of sound redundant you may do literally anything with shipping calculations that you need to do.  I've seen custom shipping scripts that offer more than half a dozen choices based on where a person is.  If you look around here in the fora a little bit you'll see that people have asked for assistance with custom shipping scripts and had their requests satisified.

cedexx wrote:

VERY dissapointed by the customer support as well as after you pay £250 + £40 for template which you won't be able to customize it you have to pay £1/minute if you try to call them and find out some other things.

Have you taken advantage of the no cost support offered here in these forums?  There are a lot of people here ready, willing and able to help.  All you have to do is ask.

Useless SEO!? One of my websites http://www.agwoodcare.co.uk does very well in search listings. For the term Osmo it comes up under only the manufacturer. It doesn't look to bad either and I found the default template a lot easier to edit than Zen Cart/Oscommerce for Example. It may take a bit of modifying like anything to achieve the results you want!

Last edited by amdowney (03-11-2009 06:16:47)

I have to throw my 2 cents in here. I have minimal knowledge of css, php, html, etc. I was able to open this puppy up and after about 2 days of thorough disecting and study and some time here in the forums, have been able to accomplish everything I have needed to do thus far with relevent ease. Some things have been a bit difficult to locate within the files, but as with any programming code, I guess patience and control F is of virtue. I hate to see a bashing of good software and this is certainly, to say the least, good software. Especially for the price they offer it at; and the support is superb. I haven't run into any issue yet that I wasn't able to resolve. Once you dig into it, you will actually find that ccp is quite user friendly. My personal oppinion of ccp so far is two thumbs up and am hoping that they continue to pursue this software diligently with future upgrades and versions.