Kryptronic Software Support Forum

KimbofromKS · 11-08-2008 21:59:16

I searched the 5.1 forums and nothing came up.

I just switched to a new host company and I mention that as I did not have any problems with CCP51 on the old hosting company.

It started with my not receiving messages from the contact us form and that was fixed by the hosting company.

This was the fix:

I've added the domain 'todaysaviator.com' to the 'remotedomains' file on the server and removed it from the 'localdomains' since the MX record for the domain points elsewhere and filled out the contact form on the page and the results of the form were sent to the correct server successfully..

Now, I am testing the Mail List and Customer Feedback. With either, I don't get any emails. With Mail list, Manage Mail List Subscribers shows no subscribers. And I mentioned no email from Customer Feedback.

Can you give me some insite? Thanks.

rachaelseven · 11-09-2008 13:42:08

Sounds like this is more of an MX record problem on the server as opposed to a CCP problem, but it couldn't hurt to check the mail settings in the various Global Settings pages of the CCP admin (once you can get back in).

KimbofromKS · 11-10-2008 22:27:41

I think everthing is working. I was moving from one hosting company to another and had the domain setup at both. But, I had the domain pointed to just the one. Not sure how the logistics work, but the other domain was picking up the mail somehow, even though I was not pointing there. Am I crazy? I deleted the one and things seem to be working now between that and whatever the hosting company did. Problem solved. Thanks Rachael.

Kryptronic Software Support Forum

#1 11-08-2008 21:59:16

Mail List and Customer Feedback Inop

#2 11-09-2008 13:42:08

Re: Mail List and Customer Feedback Inop

#3 11-10-2008 22:27:41

Re: Mail List and Customer Feedback Inop

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