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Last night, I had to go to my boss's house as everytime he tried to access the billing/info page (under https), he got "Page cannot be displayed" error.
While looking at it, I noticed that one of the checks was to the cipher strength. I checked his browser, IE 6, and the cipher strength was 56 bit. We are using a 128 bit Verisign cert.
Is it possible that by using a 128 bit cert, that users who have 40 bit or 56 bit certs are not able to access the https pages?
This is the only thing that I can think of. Using a 128 bit cert, I can access the page, no problems.
On his pc, I deleted cookies, files, and offline content. I then rebooted his pc. I then tried it and each time that I tried to access the billing/shipping info page, I had this error and this is the only difference that I can find.
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Yes, if you have a 128 bit cert and a 40 bit browser, the browser is incapable of displaying the content on those pages. The only choice is to downgrade the cert or upgrade the browser.
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Nick Hendler
Webmaster, Kryptronic, Inc.
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