Kryptronic Software Support Forum

phunter121 · 08-27-2004 04:03:03

The 'referring site URL' field appears to be being truncated.

I have tried changing the the field length in the config_tracking.csv file but to no avail. The field size was 60 and I increased it to 100. From what I can see, the field is not even allowing 60 charactors.

I find this field particularly useful as it indicates which search criteria was applied in the search engin that the customer came from. Unfortunately in most cases, this info is being truncated off.

Any thoughts ?

webmaster · 09-09-2004 10:35:35

To change, look in the file ./cgi-bin/library/modules/ste_usr.pl. In the routine 'ste_usr_create' you'll see:

Code:


$fd_cref = vars_truncate($fd_cref,'40');

Change the '40' in there to a higher number.

theblade24 · 09-09-2004 17:08:11

For some reason I've never gotten a referring url in my emails........am I supposed to be getting information there?

TheThinker · 09-09-2004 18:51:09

I believe that the referring site url is often lost or blocked (for privacy reasons) before people get to the first CCP site page. Can anyone confirm this?

webmaster · 09-24-2004 13:30:10

Correct. The referring URL relies on the presence of the environment variable $ENV{'HTTP_REFERER'}. If that environment variable is not populated, it's unknown to CCP. Things that can cause that variable to be unpopulated include Firewall Software on the client side, bad browser, variable is not defined in server config, user clicking Favorite or Bookmark link, user typing in URL, etc.

doubledome · 09-27-2005 09:59:15

Will the referring URL be passed if the link is using https? We thought of using the link we give out to have =sitename like suggested in another post.

thanks in advance,

pollywog · 08-28-2008 14:57:28

I made the change from 40 to 100 and it worked for a few days but now it's truncating again. I just went in and checked that it is still set to 100 characters. Any ideas why it would have suddenly started truncating again?

Thanks,
Annette

rachaelseven · 08-28-2008 15:02:28

Did you change database types? Like CSV to MySQL or vice versa?

pollywog · 08-28-2008 15:25:36

I did not. I did change the template though.

rachaelseven · 08-28-2008 15:35:31

And you've made the change to usr.pl as well as increasing the length of the database field? Perhaps you accidentally overwrote one or the other during your template change?

pollywog · 08-28-2008 17:39:42

I made the change in usr.pl but how do you increase the length of the database field? I simply went into the ste_usr.pl file and changed the 40 to 100.

pollywog · 08-28-2008 19:26:31

Now I just got an order that it worked on. Maybe the other orders today were people with previous sessions and stored cookies? Would that matter?

rachaelseven · 08-29-2008 10:24:20

Could very well be. The value is stored in the cookie, afaik, so that would certainly explain it.

Kryptronic Software Support Forum

#1 08-27-2004 04:03:03

Referring Site Url

#2 09-09-2004 10:35:35

Re: Referring Site Url

Code:

#3 09-09-2004 17:08:11

Re: Referring Site Url

#4 09-09-2004 18:51:09

Re: Referring Site Url

#5 09-24-2004 13:30:10

Re: Referring Site Url

#6 09-27-2005 09:59:15

Re: Referring Site Url

#7 08-28-2008 14:57:28

Re: Referring Site Url

#8 08-28-2008 15:02:28

Re: Referring Site Url

#9 08-28-2008 15:25:36

Re: Referring Site Url

#10 08-28-2008 15:35:31

Re: Referring Site Url

#11 08-28-2008 17:39:42

Re: Referring Site Url

#12 08-28-2008 19:26:31

Re: Referring Site Url

#13 08-29-2008 10:24:20

Re: Referring Site Url

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