Kryptronic Software Support Forum

Jess · 12-16-2004 02:52:09

Hi,

I have 3 payment options at my site: paypal, offline credit card or check/money order. Most of my customers choose Paypal since it is instant, but complain that they have to fill in their info twice. From researching the forum, I realize that Paypal will not accept the passed info, so what else can be done?

What if I just had Paypal customers skip filling everything but phone number (just in case I loose them) on my site and go straight to Paypal to fill out the billing and shipping address?

How would I implement this?

Thanks very much!

Jess

thedon122 · 12-16-2004 10:42:06

Hi

I have the infomation passed through to paypal with no problems ( even got it to send the telephone number to. here is a copy of what i have setup.

Code:

<FORM METHOD="POST" ACTION="https://www.paypal.co.uk/cgi-bin/webscr">

<!-- ### -->
<INPUT TYPE="HIDDEN" NAME="YOUR INFO HERE!" VALUE="YOUREMAIL HERE!!!">
<!-- ### -->
<INPUT TYPE="HIDDEN" NAME="currency_code" VALUE="GBP">
<INPUT TYPE="HIDDEN" NAME="bn" VALUE="(CGIVAR)release_verbuild(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="undefined_quantity" VALUE="0">

<INPUT TYPE="HIDDEN" NAME="item_name" VALUE="Online Order">

<INPUT TYPE="HIDDEN" NAME="item_number" VALUE="(CGIVAR)tracking_id(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="custom" VALUE="(CGIVAR)fd_usr(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="amount" VALUE="(CGIVAR)tracking_total(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="first_name" VALUE="(CGIVAR)tracking_firstname(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="last_name" VALUE="(CGIVAR)tracking_lastname(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="address1" VALUE="(CGIVAR)tracking_addressone(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="address2" VALUE="(CGIVAR)tracking_addresstwo(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="city" VALUE="(CGIVAR)tracking_city(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="state" VALUE="(CGIVAR)tracking_stateabbus(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="country" VALUE="(CGIVAR)tracking_country(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="zip" VALUE="(CGIVAR)tracking_zip(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="email" VALUE="(CGIVAR)tracking_email(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="night_phone_b" VALUE="(CGIVAR)tracking_phone(/CGIVAR)">


<INPUT TYPE="HIDDEN" NAME="notify_url" VALUE="(CGIVAR)common_url_form(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="no_note" VALUE="1">

<INPUT TYPE="HIDDEN" NAME="no_shipping" VALUE="1">

(CGIGET TYPE="SUB" VALUE="ste_olp_recur" PARAMS="ste_gw_paypalpp")

<CENTER>

also i have the mod that Nick put on the forum to allow names with a ' like o'brian get sent through be stripping the ' before sending.

hope this helps
all the best
Charlie

Jess · 12-16-2004 13:26:24

Hi Charlie,

Thanks for that. Has that system reduced customer complaints for you?

I wonder if some people will still be disgruntled since if they have a Paypal account already, they would not need to type in their info, only their user name and password.

Does anyone have a solution for Paypal users to bypass typing their info in?

Thanks!

Jess

dtwg · 12-17-2004 09:57:08

Hi Jess,

We've had the same payment options as you for years and have not had *any* complaints from PayPal users. I think most of our customers who choose to pay by PayPal are already PayPal members. I am not sure why you say that customers who want to pay by Credit Card would choose PayPal payment "since it is instant". We do our credit card transactions offline, but the customer does not necessarily know that. It does not speed up our processing of the order either way, so I can't think of what the incentive is to choose PayPal over Credit Card when selecting a payment method. Why would they perceive PayPal as "instant" over Credit Card?

Just curious. Good luck!

Dave

Jess · 12-17-2004 16:48:15

Hi Dave,

My offline CC processing is not instant, since I need to telephone the customer to process it.

Jess

webmaster · 01-14-2005 12:56:04

All this info is passed to PayPal in the default setup:

Code:


After verifying your order information and clicking the 'Submit' button, you will be directed to Pay Pal's secure site to enter your payment information. Once your payment information is entered and verified, you will be directed back to this web site for your order confirmation.<BR><BR>

<FORM METHOD="POST" ACTION="https://www.paypal.com/cgi-bin/webscr">

<!-- ### -->
<INPUT TYPE="HIDDEN" NAME="business" VALUE="your_username">
<!-- ### -->

<INPUT TYPE="HIDDEN" NAME="bn" VALUE="(CGIVAR)release_verbuild(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="undefined_quantity" VALUE="0">

<INPUT TYPE="HIDDEN" NAME="item_name" VALUE="Online Order">

<INPUT TYPE="HIDDEN" NAME="item_number" VALUE="(CGIVAR)tracking_id(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="custom" VALUE="(CGIVAR)fd_usr(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="first_name" VALUE="(CGIVAR)tracking_firstname(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="last_name" VALUE="(CGIVAR)tracking_lastname(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="address1" VALUE="(CGIVAR)tracking_addressone(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="address2" VALUE="(CGIVAR)tracking_addresstwo(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="city" VALUE="(CGIVAR)tracking_city(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="state" VALUE="(CGIVAR)tracking_stateabbus(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="country" VALUE="(CGIVAR)tracking_country(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="zip" VALUE="(CGIVAR)tracking_zip(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="email" VALUE="(CGIVAR)tracking_email(/CGIVAR)">

<INPUT TYPE="HIDDEN" NAME="notify_url" VALUE="(CGIVAR)common_url_form(/CGIVAR)">

(CGIGET TYPE="SUB" VALUE="ste_olp_recur" PARAMS="ste_gw_paypalpp")

<CENTER>

<INPUT TYPE="IMAGE" SRC="(CGIVAR)images_path(/CGIVAR)/button/submit_submit.gif" WIDTH="(CGIVAR)site_button_image_width(/CGIVAR)" HEIGHT="(CGIVAR)site_button_image_height(/CGIVAR)" BORDER="0" VALUE="submit"> <A HREF="(CGIVAR)common_url(/CGIVAR)&pg=cancel"><IMG SRC="(CGIVAR)images_path(/CGIVAR)/button/submit_cancel.gif" WIDTH="(CGIVAR)site_button_image_width(/CGIVAR)" HEIGHT="(CGIVAR)site_button_image_height(/CGIVAR)" BORDER="0"></A>

</FORM>

</CENTER>

jmft · 01-17-2005 08:16:45

Maybe someone can help me! Nothing is passing to pay pal. When it goes to pay pal, I enter my login and it just goes to my account. It doesn't process the payment.

Nick I would like your help, please. I don't know what to do. I have done everything that I can find in this forum. Maybe I missed something.

The site is 205.237.206.164 WWWlivebluesphotography.COM. You have to re-direct to get the development site.

Please advise.

webmaster · 02-08-2005 13:09:16

In your Form Content section of your PayPal setup, you have:

Code:


<INPUT TYPE="HIDDEN" NAME="Live Blues Photography" VALUE="king1blues@aol.com">

You incorrectly replaced the string 'business' with 'Live Blues Photography'. Change this back to:

Code:


<INPUT TYPE="HIDDEN" NAME="business" VALUE="king1blues@aol.com">

jmft · 02-15-2005 14:48:12

no change in the way it's handled. Pay Pal is still not processing the transaction. I just go to my pay pal account.

Please advise.

Jane

webmaster · 03-09-2005 10:02:19

Maybe 'king1blues@aol.com' is not your PayPal email address?

Kryptronic Software Support Forum

#1 12-16-2004 02:52:09

Paypal Redundancy

#2 12-16-2004 10:42:06

Re: Paypal Redundancy

Code:

#3 12-16-2004 13:26:24

Re: Paypal Redundancy

#4 12-17-2004 09:57:08

Re: Paypal Redundancy

#5 12-17-2004 16:48:15

Re: Paypal Redundancy

#6 01-14-2005 12:56:04

Re: Paypal Redundancy

Code:

#7 01-17-2005 08:16:45

Re: Paypal Redundancy

#8 02-08-2005 13:09:16

Re: Paypal Redundancy

Code:

Code:

#9 02-15-2005 14:48:12

Re: Paypal Redundancy

#10 03-09-2005 10:02:19

Re: Paypal Redundancy

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