Kryptronic Software Support Forum

Yes, I already had this problem the first times myself.

Assuming your hosting service is using Win2k Server. Ask your ISP to put your folders permission to : POWER_USERS (which is equivalent to : 755 in linux) on your folders and also ask for permissions : Read/Write on your files (which is equivalent to : 644 - which is high enough in Win2k Server).

Althought, if your hosting service is using Linux, simply right-click on the cgi-bin folder in your FTP and set the CHMOD to : 755. Then, right-click on data and media folder, CHMOD it to : 777.

That will fix the problem.

Here's what I have.

There's three rows from the FTP for the cgi-bin folder.

First row - Owner :

Read
Write
Execute/List

Second row - Group :

Read
Execute/List

Third row - Public:

Read
Execute/List

--------------------------

For the data folder :

Checked them all.

--------------------------

On media folder :

Checked them all too.

can someone please post or email me a list of permission settings?

if you are on a linux system:
cd $HOME
find ccp51 -print | xargs ls -l > out.txt


out.txt will contain a directory listing showing permissions for all files/dirs


it sounds like some permission problem, i will look through them manaully if i have to as i am stuck worthless now

thanks in advance

i'm fluent with chmod, i'm trying to figure out what files or dirs need to be changed if this problem persists with the main directories set correctly:

drwxr-xr-x   6 545      1180         1024 Aug  4  2003 cgi-bin
drwxrwxrwx   9 545      1180         1024 Jun 17  2003 data
drwxrwxrwx   6 545      1180         1024 Jul 29  2003 media

clearly CCP does not require that ALL files under these directories be 777
(and in fact things will break if i change scripts to be 777),
so i was hoping to get a list of files and associated permissions
since i have not gotten any other clues about what to look for

so far all i have is a suggestion that some permission is wrong somewhere,
and since the main directory permissions appear to be set correctly
that suggests that perhaps some file under one of these directories may have incorrct permissions (kinda hard to believe since this was a tar-based install)

i have the permissions set correctly for the main directories, i was asking someone to give me a list of the underlying files/dirs and their associated persmissions

the easiest way to do this is

cd $HOME; find ccp51 -print | xargs ls -l > out.txt


out.txt will contain a directory listing showing permissions for all files/dirs in subdirectories

telnet yourdomain.com

then login and run the command above

some ftp programs support recursive listings (such as  or you could install various scripts that display such info
(see  for a great collection of mostly free tools)

telnet is the simplest way:

start - run - telnet yourdomain.com

run the command and you can fetch the output file via ftp

not sure what you mean by "theories" - shell commands such as mentioned have been in use a ling time

the forum included the parenthesis in the URL,
the correct url is
although i might have been thinking of another of their products

you use chmod

you posted a link above with a chmod tutorial,
from telnet you just enter the numeric equivalent

chmod 755 cgi-bin
chmod 777 data 

there's no difference for 'server side' for the linux/apache systems i use

i have no experience with iis

THE SOLUTION - After enhaustive investigation the problem turned out to have been introduced by my FTP program.  I had fetched the CCP tables from my website so that I could do some global replacements quickly on my PC, then copied them back to the site.  Well WS_FTP interpreted .CSV files as data files that should be uploaded in BINARY mode (not ASCII mode). 

Apparently that had an adverse effect on some table(s) needed to checkout (but not on any of the other tables!?)

Refetching the tables and reuploading them in ASCII mode fixed the problem.