Kryptronic Software Support Forum

Nick-
Viaklix has a whole range of additional fields that can be required or optional. Plus, you can define your own for your account.

I guess what I'm getting at is this:
I need a reports of completed sales in order fulfill the orders. Emails won't do it for me. With VK, when I run a credit card batch, it's archived to a discreet tab delimited file, which I download into an Excel template and fax off to the fulfillmet house. Also, VK doesn't drop rejected credit transactions into the file, so i don't have to worry about manually culling those.

I'd prefer to use CCP for this, but I don't see in the Reports, File utilities or  Orders sections where that's available. Therefore, I'd need to pass into VK things like description and Shipping Address.

Am I missing something?

Oh, By the Way. Finally got the cgi-bin running under the secure server. What do we need to do to have the checkout page come up under HTTPS?
Rich

Order fulfillment email wouldn't work, Nick. The order isn't actually paid until the transactions are settled. Are most people here working off of individual emails rather than a batched transmittal?

Regardless, I don't think I'm explaining myself properly:
CCP5 captures information about the order, the payor and the recipient in the checkout process....obvious, because it records same, right?

I should be able to snatch the ship-to addy as easily a the bill-to addy and pull them into the form sent to ViaKlix.
What am I missing here?
Rich

Thanks Will.
I agree...in a perfect world. From what I can see, CCP bifurcates the data and doesn't carry all the values from order to checkout....only the ones necessary for the card processor.

What surprises me more than that is how outstanding CCP is on the front end vs the back end. I guess most users are releasing orders based on the Cart; accepting payments based on the CC processor and hoping both are in sync???

I'm not complaining.....actually, I think the software is OUTSTANDING for our purposes. It's got features that I never even contemplated and which make our job much easier. But the mechanics of processing each order based on an  email, going back in and confirming shipment  one at a time and tracking only on the web is a bit ponderous.

Like everything else with the software, I'm certain I'm missing something! :-)
Rich

OK, I was somewhat right.  I went looking in to the tables and what not.  I have several tables that I am running from mySql.  in mysql I have two tabels. trackig and trackitem.   tracking has the order, trackitem has each item from the order, with the order# a linking key.  you could build a system that automatically pulls the data from the database daily.  Build a database on your system that imports it in, you basically want to look for the correct "tracking_status" code.  Very doable.  I'm actually planning to build a system to pull the orders down once a day, so that I can import the vital information directly in to my UPS Worldship software and generate shipping labels.  Currently up until I get this done I've done a lot of copy and pasting in to the software from the emails.  The data is there, you just have to harvest it.  If they have more than one item, each item will have it's on entry in the trackitem table.  You should be able to pull the same information if it's mysql or CSV Files. 

Will
wwwstnecorp.com
(New cart to be online as soon as I've got it looking right)