Kryptronic Software Support Forum

MarkL · 08-12-2002 13:56:32

I just installed ccp5 and I am having a little trouble. I had ccp4 on my server and it was working fine. I only have FTP access to my server and I uploaded all of my files (from the .zip) just as the directions said. I made three new directories (so for now, I have ccp4 and ccp5 running concurrently). I used the following ASCII file filters (I left out irrelevant ones):
.cgi, .htm, .html, .js, .pl, .pm, .txt
I did a CHMOD 777 on every single file in the data and media directories, and CHMOD 755 on every single file in the cgi-bin directory. (I'm on a Unix server.)
I had a 500 Internal Server Error with the File/Spec.pm, saw your message on that, downloaded the new Spec.pm (and the other files in the Spec directory) and then I got this error:

-------------------------------------------
Script Execution Error

The following error was just encountered:

install_driver(AnyData) failed: syntax error at /web/u435/./www85188/cgi-bin/ccp-bin/modules/DBD/AnyData.pm line 387, near ""<$_> " for " syntax error at /web/u435/./www85188/cgi-bin/ccp-bin/ modules/DBD/AnyData.pm line 523, near "} for " at /web/u435/./www85188/cgi-bin/ccp-bin/library/common/database.pl line 12
-------------------------------------------

I have downloaded the newest .zip file and also replaced that ste_cart.pl file that was sent to me in an email. I am sure that I did everything correctly (ASCII all files except the images and the .csv files, correct permisions, right paths in the cp-admin.cgi and cp-app.cgi.)

Any help would be appreciated.

Thanks,
Mark

webmaster · 08-12-2002 14:09:35

We're looking into this very problem for another user currently and will post an update as soon as we can figure it out. Are you by any chance running Perl version 5.004_4? Thanks.

Adam · 08-12-2002 14:25:15

Hello,

you can try install script instead:
http://www.dragontiger.com/cpp/cp-install.txt

the source of you problem may be
invalid CR/LF (unvisible line endings translation)
some FTP clients and text tools have different default handling of CR/LF
conversion so this is easy to get errors when you
extracted CCP5 archive on your local PC, then uploaded
everything to server with correct (yes) mode (ASCII/binary)
BUT: your FTP client (or even your zip/unstuff utility)
made the wrong CR/LF conversion and it ends up with errors
on the server

of course the problem can be elsewhere, so I recommend
to start with install script as it prevents most common
issues and problems

hope this will help you

-AAJ

webmaster · 08-12-2002 14:32:20

Hi Adam. Thanks for the input, however this specific error has shown up on a system where we did a .tar.gz install via the shell. I don't think a reinstall is going to fix it as the error seems to be associated with the syntax in DBD::AnyData and Perl v 5.004_4. I've got a few messages in with the DBD::AnyData author and am waiting on a response to correct the syntax for that version. Way to keep a look out, though.

Adam · 08-12-2002 14:43:17

OK, I understand, anyway I am sure when the user has only FTP access the best start is to use 'installer' script and if that fails there is for sure a system related problem (as Perl version etc) and it takes less time to figure out where is the real reason

webmaster · 08-12-2002 14:45:01

Absolutely. I agree totally. I guess we're just *lucky* this is a known issue. We're on it!

MarkL · 08-12-2002 15:42:20

Wow! That was a fast response! Thank you both for your responses . I'll be waiting to hear for a fix!

Thanks again!
Mark

webmaster · 08-12-2002 15:48:50

So what is your Perl version? Thanks.

MarkL · 08-12-2002 20:12:04

My Perl version is 5.00404. The server is Apache/1.3.26 (Unix) and the CGI Version is 2.36, if it makes any difference. I just ran a "server info" cgi script so I figured I might as well paste those other things into the message too

webmaster · 08-13-2002 07:49:16

As I suspected. We're on it and hopefully will have a fix for that version soon. The problem is that DBI only supports Perl 5.005_03 and above, so we're looking at reprogramming that module a bit. Any chance your host can upgrade Perl on the machine to a newer version?

MarkL · 08-13-2002 12:01:31

Hmm, probably not. I'm with Earthlink, which is a pretty big company. They have a bunch of old software on there, such as a really old POS shopping cart (thats why I switched to CCP) and an old version of php3. I'll try contacting them, asking them to upgrade, but I really doubt they will.

MarkL · 08-13-2002 12:12:37

Yep, I just called and they said that they plan to do it some time in the future, along with upgrading to PHP4 (which I didn't even mention.) The tech said that he'd mention it to the engineers and say that people are still asking for an upgrade, but I don' think it'll come any time soon.

webmaster · 08-13-2002 12:15:17

We're still investigating a fix for 5.004_04. The DBI authors refuse to support it becuase there's way too many security holes and bugs in it. The minimum DBI supports currently is 5.005_03. We're looking at ways to adjust DBI to work, though. Stay tuned.

Kryptronic Software Support Forum

#1 08-12-2002 13:56:32

Install Problem - install_driver(AnyData) failed

#2 08-12-2002 14:09:35

Re: Install Problem - install_driver(AnyData) failed

#3 08-12-2002 14:25:15

Re: Install Problem - install_driver(AnyData) failed

#4 08-12-2002 14:32:20

Re: Install Problem - install_driver(AnyData) failed

#5 08-12-2002 14:43:17

Re: Install Problem - install_driver(AnyData) failed

#6 08-12-2002 14:45:01

Re: Install Problem - install_driver(AnyData) failed

#7 08-12-2002 15:42:20

Re: Install Problem - install_driver(AnyData) failed

#8 08-12-2002 15:48:50

Re: Install Problem - install_driver(AnyData) failed

#9 08-12-2002 20:12:04

Re: Install Problem - install_driver(AnyData) failed

#10 08-13-2002 07:49:16

Re: Install Problem - install_driver(AnyData) failed

#11 08-13-2002 12:01:31

Re: Install Problem - install_driver(AnyData) failed

#12 08-13-2002 12:12:37

Re: Install Problem - install_driver(AnyData) failed

#13 08-13-2002 12:15:17

Re: Install Problem - install_driver(AnyData) failed

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