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#1 10-21-2003 02:53:46

Social Smoke
Member
Registered: 09-21-2003
Posts: 39

One Unique Session - Shopping Car

Hello,
Im about to go online with my store and I just figured out that i have a problem with my shopping cart. It seams that anyone anywhere only has access to the same cart. Meaning that if a customer is online placing an order and i'm doing the same, then what i add to the cart and what they add to the cart both end up in the same cart.

Any ideas would be much appreciated.

Thanks,
Ali

PS my Script URL:
I currently have: .socialsmoke.com as my cookie domain setting
and: /cgi-bin/shop as my cookie path.

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#2 10-21-2003 10:50:17

EagleWolf
Member
From: Daytona Beach, FL
Registered: 07-27-2003
Posts: 979

Re: One Unique Session - Shopping Car

What browser are you using? I have heard this before but only with the MAC/SAfari browser.


Chris
<a href='mailto:webmaster@equivity.com'>webmaster@equivity.com</a>
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#3 10-21-2003 12:18:01

Social Smoke
Member
Registered: 09-21-2003
Posts: 39

Re: One Unique Session - Shopping Car

Im using IE 6.0.28

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#4 10-21-2003 12:22:25

EagleWolf
Member
From: Daytona Beach, FL
Registered: 07-27-2003
Posts: 979

Re: One Unique Session - Shopping Car

weird, it sounds like a cookie issues. if your settings are right I am not sure what else it could be.


Chris
<a href='mailto:webmaster@equivity.com'>webmaster@equivity.com</a>
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#5 10-21-2003 12:23:44

Social Smoke
Member
Registered: 09-21-2003
Posts: 39

Re: One Unique Session - Shopping Car

Do my cookie settings look right?

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#6 10-21-2003 16:10:47

Social Smoke
Member
Registered: 09-21-2003
Posts: 39

Re: One Unique Session - Shopping Car

Any more suggestions???? I Need help badly...

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#7 10-21-2003 17:43:20

Ed_H
Member
From: Smashachusetts
Registered: 09-12-2003
Posts: 397
Website

Re: One Unique Session - Shopping Car

At some point when entering the ccp pages on your site the URL changes from your domain name to your site's ip address.  Pretty sure that would wreck correct cookie functioning.   Track that down and your problem will probably be solved.

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#8 10-21-2003 19:48:55

EagleWolf
Member
From: Daytona Beach, FL
Registered: 07-27-2003
Posts: 979

Re: One Unique Session - Shopping Car

Yeah I think Ed nailed it on that one, I missed that when I checked it out. You must have the paths for certain links coded that way. Check your ste_layout.txt file.


Chris
<a href='mailto:webmaster@equivity.com'>webmaster@equivity.com</a>
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#9 10-21-2003 22:22:31

Social Smoke
Member
Registered: 09-21-2003
Posts: 39

Re: One Unique Session - Shopping Car

Hey guys, good news...I talked to Terry today he was able to nail problem pretty quickly. As it happend, when I viewed the source fliles to make static HTML pages, each link included my user specific cookie information, affliate info, etc. here is an example of what my link to the shopping cart from my home page looked like.

<A HREF="http://www.socialsmoke.com/cgi-bin/shop/cp-app.cgi?usr=51F4885396&rnd=3168069&rrc=N&affl=&cip=12.238.54.17&act=&aff=&pg=cart">Shopping Cart</A>

Now that we narrowed down the problem we didnt have time to completely resolve the issue, does anyone have any idea what it should actually look like, minus my info?

my guess is:
| <a href="http://www.socialsmoke.com/cgi-bin/shop/cp-app.cgi?usr=&amp;aff=&amp;pg=cart">Shopping Cart  </a>

Thanks in advance
Ali

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#10 10-21-2003 22:34:11

EagleWolf
Member
From: Daytona Beach, FL
Registered: 07-27-2003
Posts: 979

Re: One Unique Session - Shopping Car

it is it a static page it should be:
<a href="http://www.socialsmoke.com/cgi-bin/shop/cp-app.cgi?&pg=cart">Shopping Cart </a>


if it is in the cart meaning on the ste_layout file it should be:
<A HREF="(CGIVAR)common_url(/CGIVAR)&pg=cart">shopping cart</A>


in the cart you use the
(CGIVAR)common_url(/CGIVAR) and clickcart will dynamically fill the URL out based on the section (http or https) part of the site you are going to.

Outside the cart on any static pages you have to give the full path to the script then only reference the page you want to go to.


Chris
<a href='mailto:webmaster@equivity.com'>webmaster@equivity.com</a>
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