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#1 06-09-2002 10:08:35
- Guest
- Guest
Email Problems
Okay, so far so good in initial testing. I made a sample order for testing. I have for now opted for offline processing. I selected to send order information to site owner and the orders fullfillment email address. I have two separate directories. One for secure(httpsdoc) and unsecure(httpdocs) processing on my server. I have copied cp-app.cgi and cp-upload.cgi to the secure directory.
When I make an order the customer gets the "Thank You for the order" from the site manager(email address is storemgr@xxx.xxx).
But the customer also gets a failure to deliver email on the emails that sends the Credit card info (two separate failures, part 1 and part 2) and another failure from the emails that would normally go to the order fullfillment email.
Summary Overview:
Get email stating thank you (email address storemgr@xxx.xxx)
Get failure on the two credit card emails
Get failure on the orderfullfillment email.
Here is the kicker! Site owner email address is the same, yet one get through (storemgr@xxx.xxx) but the other two emails (ccards) get failure to deliver notices to the customers).
Help Confused....
#2 06-10-2002 12:42:57
- Guest
- Guest
Re: Email Problems
I had a similar problem. Here is my fix. I am sure our gracious host can add to this solution.
Assuming Unix / Linux Server
Fix -
1) Under the Administrator Control Panel, go to "Program Setting" and select "Edit Program Settings"
2) Change the Mail Server Settings to the Exact Path of your Mail Server or sendmail program and don't forget the " -t " after the path. Leaving out the " -t " will cause the program to send out mail errors.
Example - /usr/lib/sendmail -t
Steve
#3 06-11-2002 01:11:10
- Guest
- Guest
Re: Email Problems
Okay I changed from localhost to /usr/sbin/sendmail -t
The errors emails stopped. However, I have not recieved the two separate credit card emails and the one to the orders clerk.
The one that goes to the customer is received okay.
Any more suggestions.... I'm getting closer.
Thank You in advance
David..
#4 06-16-2002 12:53:29
- Guest
- Guest
Re: Email Problems
Need Help...Anyone !!!!
#5 06-16-2002 21:49:17
- Guest
- Guest
Re: Email Problems
Sorry...make sure that both e-mail addresses are formatted correctly. You have one for orders and one for admin.
Site Owner Email Address:
Order Fulfillment Email Address (Comma Delimited):
Make sure the drop down menu below the "order fulfillment" e-mail address says yes.
It works best if both go to the same address.
Steve
