Kryptronic Software Support Forum

How does this function different from Always Rate Item?

Always Rate Item*
Setting this field to true (1) will include shipping charges for this item, even if free shipping is active. Setting to false (0) will allow this item to ship free when free shipping is active.

Is there a way to override so that wholesale customers never see forced rating of shipping charges when they qualify for free shipping?  The minimum and force rating settings are okay for retail customers but prefer not to have them apply to wholesale customers many of whom are more local in state and region. I’ve hesitated to use these concerned how they might affect wholesale customers that we deliver to on our own vehicles who are accustomed to free delivery. Item pricing with shipping costs being so high these days are causing us real challenges when dealing with retail customers versus wholesale and having that balance. Wholesale customers expect free delivery after a certain level but retail customers are easily deterred when they see a high price on an item where ordering two or three of the same item drastically lowers our shipping cost and the desire would be to offer a single item at a price plus shipping but if you order two or more of the same item the pricing might stay the same or maybe a little less but free delivery kicks in with that particular item. We can’t do this with every item however because of different sizes, weights, market acceptable prices etc. Any ideas?