Kryptronic Software Support Forum
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#1 02-16-2026 17:01:52
- juanstg
- Member
- From: Evansville, IN
- Registered: 02-26-2010
- Posts: 84
Device Authorization Code is not being sent
I am trying to log into the admin but the Device Authentication Code is not being sent/received. Is there a temporary way around it?
Thanks.
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#2 02-17-2026 09:33:16
Re: Device Authorization Code is not being sent
If you have access to the database, like via PHPMyAdmin on your hosting control panel, you can look up the code sent to you by browsing the core_users table and pulling the value for the kcodeauth column where your email is the id.
Nick Hendler
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#3 02-17-2026 09:35:05
Re: Device Authorization Code is not being sent
Also, look at your mail setup when you get in there. If you've configured K9 to send emails using an email address not tied to the domain on which the site is running, that will cause delivery issues - especially to third party mail services like gmail.
Nick Hendler
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