Kryptronic Software Support Forum

We're getting about 90% spam in our Contact Us form.  You can tell they're bots because they will use a first and last name in both name fields and many of the spam emails are duplication of the same stuff like.. we can get your website to the top of search engines, backpacks for sale, and other non-sense.

Some of the captchas these days are horrible - they present too big a barrier for user to pass - especially on ecommerce sites.  I've made a note to look at this for a release later this year.  We're wrapping up 9.4 right now and it's locked in at the moment.  In the interim, be sure to place those messages into your Learn Spam folder instead of deleting them.  Over time SpamAssassin will get better at filtering them out.

SpamAssassin is active on all Kryptronic servers and can be tuned to work a little harder if it's letting SPAM through.  It doesn't matter which email client you're using - or whether we have web mail active (which we don't for security reasons), SpamAssassin works at a level before the mail hits your mailbox to identify/delete/mark SPAM.  As long as you're connecting via IMAP you can teach SpamAssassin to recognize SPAM and HAM by putting messages in their respective folders when they come in.  Ie:  Put SPAM not marked as SPAM in the LearnSpam folder, and good mails marked as SPAM in the LearnHam folder.