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#1 07-06-2024 04:33:23

ElectroSpares
Member
Registered: 07-11-2009
Posts: 73

Best way to handle an order that comes in Complete when Paypal say "PE

What is the best way to handle an order that comes in "Active Shipping" but the  Paypal payment is showing This payment is pending.

There does not seem to be any way to place that order into Pending Processing ?

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#2 07-08-2024 07:49:33

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19818
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Re: Best way to handle an order that comes in Complete when Paypal say "PE

You can use the order manager for the order to 'Edit Order and Billing Info'.  Under the Processing Info tab, select true (1) for Review Status.  That will push the order into review and out of your shipping queue.  You can hold it there until cleared at Paypal.


Nick Hendler

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