Kryptronic Software Support Forum

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#1 07-04-2024 09:29:14

Graham
Member
Registered: 09-30-2004
Posts: 986
Website

Photo Unavailable

For some reason, some of my products' Offer pages are saying "Photo Unvailable", even though the image itself appears in the thumbnail under the main product image space.

If you click on the thumbnail it then appears in the main product image space.

The images are in Prodlg folder etc, so why are they not appearing on the product page properly?

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#2 07-04-2024 18:44:29

Graham
Member
Registered: 09-30-2004
Posts: 986
Website

Re: Photo Unavailable

Oh FFS!

The software requires an image in Invetory Offers as well as in the Product Offer page, but there's *nothing* I can see anywhere that says this is the case.

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#3 07-08-2024 07:46:19

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19850
Website

Re: Photo Unavailable

It doesn't require an inventory item image, however if you use one for each of your inventory items, they will show up on the product detail page and in the cart.

Nick Hendler

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