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NOTE: This post was created on 2023-06-12 on the Kryptronic eCommerce Community facebook page, which has been replaced with this forum. All facebook support content was migrated into this forum in April 2024.
Evan:
We are having an issue with one of our multisites where an item gets added to cart and then when you try to view the cart it's empty. A customer brought this to our attention and we duplicated the issue in-house with an account we tested it with. Interestingly, we were able to pull up the customer's cart in the POS screen under default store but not the multisite store they added it in. Please advise
Kryptronic:
This sounds like a cookie setting issue to me. Frank is looking into this via the ticket you opened.
Evan:
thank you 😊
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