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NOTE: This post was created on 2023-05-18 on the Kryptronic eCommerce Community facebook page, which has been replaced with this forum. All facebook support content was migrated into this forum in April 2024.
Bruce:
My Cookie policy popup has stopped working, can someone remind me where the settings are please.
Kryptronic:
Make sure the Cookie Information skin widget is active, the ‘Present Cookie Information Dialog’ setting is set to true (1) using System / Component / Settings / Privacy Settings. In the event these conditions are met, the widget is presented to all users who do not have a user account or device authorization token stored as a cookie.
Bruce:
Google says I need a distinct Yes or No choice for cookies, is there an updated code for this option?
Google is proposing a potential suspension of my Ad account as the Cookie Policy is insufficient and doesn't allow users to consent to the cookie policy.
Kryptronic:
Bruce, our latest version has the cookie pop up. I would suggest upgrading to the newest version. You can open up a support ticket for a quote.
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