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NOTE: This post was created on 2022-12-22 on the Kryptronic eCommerce Community facebook page, which has been replaced with this forum. All facebook support content was migrated into this forum in April 2024.
Bonnie:
Happy Holidays! I am having an issue with the website module/ article tabs/ media. As of a few days ago, the article thumbnail and content images no longer load. The upload goes fine. File name appears, as usual. I submit, as usual, but no image appears. I then went to an older article and removed an image from the content. Closed Kryptronic, opened again and tried to add the image back where it was. Same problem. I have tried different computers and browsers but it makes no difference. Does anyone have any idea why this is suddenly happening? Any troubleshooting advice?
Kryptronic:
Bonnie, we received your voicemail and would like to assist you further. What website it this for and Could you submit a TECH TICKET at - https://kryptronic.com/Form/TECHTICKET
Bonnie:
Hi. I was just looking for suggestions and help.
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