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#1 08-26-2021 06:24:18

ElectroSpares
Member
Registered: 07-11-2009
Posts: 58

Post Code Search criteria

Is there a reason K9 will not allow search criteria using a postcode. In the UK the names Smith and Jones can return hundreds of results. A search with a postcode would find the customer a lot faster.

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#2 08-26-2021 07:55:51

frank-kryptronic
Administrator
Registered: 09-04-2018
Posts: 14

Re: Post Code Search criteria

There is no particular reason for not having postcode as search criteria in the Order Manager. It is, however, something we can add with a simple mod to the software. If that is something you would like us to handle you can open a support ticket for a quote.


Frank Stanley
Custom Shop Manager

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#3 08-26-2021 08:11:03

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19717
Website

Re: Post Code Search criteria

When you encounter a Jones or Smith, ask for their email address.  Postcode may work in some small areas, but in larger areas a postcode search could return a large number of results.  It's not very unique criteria.


Nick Hendler

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#4 08-26-2021 08:48:46

ElectroSpares
Member
Registered: 07-11-2009
Posts: 58

Re: Post Code Search criteria

Thanks Nick, A postcode is unique to a number of houses in a street, normally around 40 houses only. The problem with email address is customers often are unsure as to which email address they used.

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#5 08-27-2021 08:17:50

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19717
Website

Re: Post Code Search criteria

Another good thing to do is ask the order date.  Order numbers are by default generated in the format YYYYMMDD.


Nick Hendler

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