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#1 11-10-2020 08:35:50

ElectroSpares
Member
Registered: 07-11-2009
Posts: 44

Order Review Required

Dashboard / Store / Orders / Order Center / Review Required

Why do some orders go to:-  Active Review- Required, when they have been paid in full and the item is in stock? In what case would this normally happen

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#2 11-10-2020 09:48:44

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19577
Website

Re: Order Review Required

Check the review info for the order - when you load the order in the Order Manager, it will say it's under review and why.  Adjust what triggers review using Store / Component / Settings / Order Manager - update the Review Conditions setting.


Nick Hendler

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