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#1 05-25-2020 21:37:14

roxie
Member
From: Central Oregon
Registered: 11-17-2003
Posts: 80
Website

Options vs addons / check out vs invoice display

I am trying various ways to display options and addons in order to make the page shorter as far as scrolling.

I have hats that have Options - size, depth, brim length - every cap has these Options and are required.
I have Addons (what I consider Addons) - embroidery, sweatband, fire resistant fabrics for most of the hats not required.

What I have noticed is that that unless I make everything an Option the choices get separated from the Item they were purchased with after Checkout.

Therefore, if a person orders one hat with embroidery and a second with the sweatband I have no idea which addon goes with which cap and must contact the customer.

I have tried, Inventory Addons and the Custom Package and neither is keeping the items together.

Is setting everything as an Option my only choice?

This is what I'd like the page to look like - https://weldinghat.com/Item/American-Welding-Cap
I would be perfect except for the fact that while checkout looks like this (perfect)  - https://photos.app.goo.gl/PLMCka7mzuJz5ZVv9
The Invoice looks like this - https://photos.app.goo.gl/3kgnkUrT648UN4Ai6 

I am open to custom shop work if needed. The example listed above is perfect IMHO and would like to keep it as is if I could keep the addons with the inventory items on the invoices.

Thank you.

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#2 05-26-2020 09:58:02

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Options vs addons / check out vs invoice display

You have a single inventory item which is being customized and shipped as a single unit.  Use options tied to your inventory items.


Nick Hendler

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#3 05-27-2020 13:34:51

roxie
Member
From: Central Oregon
Registered: 11-17-2003
Posts: 80
Website

Re: Options vs addons / check out vs invoice display

Thank you Nick.

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