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#1 04-30-2019 03:18:20

sdn
Member
From: UK
Registered: 05-29-2007
Posts: 808

Google Reporting Mobile Usability Issues

Google is reporting mobile usability issues on about half our web pages. In particular

Clickable elements too close together
Content wider than screen

However, if we click on one of the example URLs and run the "Test Live Page" test, the result is "Mobile Friendly".

It would appear that Google is seeing the desktop (or other version) when performing a regular crawl and the mobile version when we run the adhoc individual page test.

Do you have any suggestions on how we might rectify the problem?

Last edited by sdn (04-30-2019 03:26:23)


Simon

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#2 04-30-2019 06:58:10

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19363
Website

Re: Google Reporting Mobile Usability Issues

Which mobile usability test URL are you using?


Nick Hendler

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#3 04-30-2019 10:14:23

sdn
Member
From: UK
Registered: 05-29-2007
Posts: 808

Re: Google Reporting Mobile Usability Issues

The error is reported in the new version of Google WMT called Search Console (https://search.google.com/search-consol … ce_id=....).

The individual tests are performed at https://search.google.com/test/mobile-friendly?....

Last edited by sdn (04-30-2019 10:18:09)


Simon

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#4 05-01-2019 07:59:50

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19363
Website

Re: Google Reporting Mobile Usability Issues

We've been testing K9 against the Mobile-Friendly Tested (second link) since the beginning and have verified it produces different results from the Search Console tester (first link).  Currently we're working on launching our own site on K9 and have our site hooked up to the Search Console, so when we launch I plan on looking deeper into that test and solving any issues there may be.  We can't test against our DEV version because it's blocked by robots.txt.

I do know that the clickable elements too close together is likely related to social media icons in the follow us skin widget requiring a little more margin than they have in stock form.  I will look into this over the next week or so.


Nick Hendler

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#5 05-01-2019 08:59:38

lgt
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Registered: 11-21-2010
Posts: 272
Website

Re: Google Reporting Mobile Usability Issues

Well, I'm very pleased with our SERP for 855SHELLER.com. 

What I've come to realize is there is a diminishing return on trying to be perfect versus keep adding content and new products.

We were spending $6k a month on advertising, now it's zero.  It almost- not quite, but almost- makes up for not having the Walmart mod.

Last edited by lgt (05-01-2019 09:01:34)









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#6 05-02-2019 04:09:44

sdn
Member
From: UK
Registered: 05-29-2007
Posts: 808

Re: Google Reporting Mobile Usability Issues

We gave up with Google and Bing PPC advertising a few years back as it proved to be a very poor or even negative ROI. Does anyone have other suggestions on low cost methods of generating visitors?

There does seem to be a problem somewhere with our mobile test results and as we now rely mainly on organic SEO we would like to know that we are getting it right.

Although pages are returned as mobile friendly at https://search.google.com/test/mobile-friendly?... I noticed that Google is reporting "Page Loading Issues" and I suspect this may be the reason for the Search Console error results because it is unwilling to wait for the stylesheet to load. The resources not loaded varies by page inspected but here is one example (all resources are present on the server):

User agent: Googlebot smartphone
7 page resources couldn’t be loaded

2 x product images at ecom/prodsm/ (main product image plus 1 x xprod images) 
media/skins/logos/desktoplogo.png
media/jquery-plugins/fancybox/jquery.fancybox.min.js    Script    Other error
all.min.css
https://stats.g.doubleclick.net/r/collect?....    Image    Redirection error
https://www.google-analytics.com/r/collect?....    Image    Redirection error
I have truncated the URLs.

Test a big page at https://search.google.com/search-consol … ce_id=....
Look at the screenshot and you may see an unformated page.

Google itself has conflicting views over what is mobile friendly but it seems that the K9 mobile pages would benefit from lossing some weight or loading resources in a better order.

Last edited by sdn (05-02-2019 04:11:56)


Simon

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#7 05-02-2019 07:04:50

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19363
Website

Re: Google Reporting Mobile Usability Issues

I'm not sure what's going on with their tester.  I've run into 'resource not loaded' issues too, for resources that exist and always load.  Google is very big on compression of CSS/JS (which K9 handles and passes well) and also very big on mega-compressed images.  We've been lucky running images through lossless compression tools online to get them compact enough to pass tests.  I'll look further into this over the next week or so.


Nick Hendler

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#8 05-08-2019 01:34:28

sdn
Member
From: UK
Registered: 05-29-2007
Posts: 808

Re: Google Reporting Mobile Usability Issues

While we wait for you to look into this further, can you advise which online mage compressor you find best for jpg's? I currently use Panda for png's.

Last edited by sdn (05-08-2019 01:40:07)


Simon

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#9 05-08-2019 07:28:41

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19363
Website

Re: Google Reporting Mobile Usability Issues

This is the one I use, it's good for pngs and jpgs: https://tinypng.com/


Nick Hendler

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#10 05-24-2019 02:53:20

sdn
Member
From: UK
Registered: 05-29-2007
Posts: 808

Re: Google Reporting Mobile Usability Issues

Is there any solution to this problem. Google seem to be punishing us quite hard for something as we have had a significant drop in traffic since they started reporting the problem and that is the only issue that has changed so far as we know.

Do you know which items are too close together. As I said above, I think they are testing the desktop version but why would that be and how can it be rectified?

Last edited by sdn (05-24-2019 02:54:21)


Simon

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#11 05-24-2019 06:47:30

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19363
Website

Re: Google Reporting Mobile Usability Issues

During development we noticed the icons for the social media links in the follow us widget were too close together.  I'd target those with some CSS like this to see if it helps:

Code:

.core_skinwidget_social--CONTENT .kicon {margin-right: .5em !important;}

Please let me know if that helps.


Nick Hendler

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