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#1 05-14-2018 10:49:35

unet
Member
Registered: 10-24-2013
Posts: 104

Digital Download

Hello.  My client is having problems downloading the product that he purchased.  I put the digital product on the core-private/downloads and password protected the directory. The link that the client received for the download is on store/downloads, do I need to password protect this directory?  Can you explain again how to configure the digital downloads?

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#2 05-15-2018 08:07:27

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19516
Website

Re: Digital Download

This should answer your questions regarding V8 and lower:

https://kryptronic.com/blog/2009/08/sit … explained/

FYI, V9 was changed significantly and no longer uses a downloads folder or passwords.  Access to downloads is direct in the user's account or guest order lookup online.


Nick Hendler

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#3 05-15-2018 08:42:41

unet
Member
Registered: 10-24-2013
Posts: 104

Re: Digital Download

Hello

I read the article but in the article is mentioned that the username and password are stored in the management interface under:

Home >Store > Component > Settings > Download Directory Settings. I there is no "Download Directory Settings" under "Home >Store > Component > Settings >".

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#4 05-16-2018 09:00:21

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19516
Website

Re: Digital Download

Look under System, not Store. There appears to be an error in the article in that regard.


Nick Hendler

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#5 05-16-2018 10:03:21

unet
Member
Registered: 10-24-2013
Posts: 104

Re: Digital Download

webmaster wrote:

Look under System, not Store. There appears to be an error in the article in that regard.

I looked under "System > Component > Settings", but there is no "Download Directory Settings".

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#6 05-17-2018 08:28:33

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19516
Website

Re: Digital Download

System > Component > Settings > Directory Protection Settings


Nick Hendler

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#7 06-03-2018 06:47:19

unet
Member
Registered: 10-24-2013
Posts: 104

Re: Digital Download

Hello
One thing is not clear to me... when the client purchases a download the system creates an automatic user and password or I have to put the password and user name on the "Confirmation Email Text" field?

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#8 06-04-2018 07:46:19

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19516
Website

Re: Digital Download

You create the password protection on the directory then enter the username and password by entering them in settings.  More info: https://kryptronic.com/blog/2009/08/sit … explained/


Nick Hendler

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#9 06-04-2018 07:58:11

unet
Member
Registered: 10-24-2013
Posts: 104

Re: Digital Download

webmaster wrote:

You create the password protection on the directory then enter the username and password by entering them in settings.  More info: https://kryptronic.com/blog/2009/08/sit … explained/

I have put the password and user name on "System > Component > Settings > Directory Protection Settings" but is not clear to me if once I set the user and password the password and user will be automatically sent to the client once he buys the product.

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#10 06-05-2018 08:04:45

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19516
Website

Re: Digital Download

unet wrote:

...is not clear to me if once I set the user and password the password and user will be automatically sent to the client once he buys the product.

In V8 and lower, the order confirmation email will contain a direct link to a download URL for the file, and the username and password will be there too, for the user to enter.  The download URL will expire within a few days.  FYI, downloads are handled in a much different, much better fashion in K9.  Post a thread in that forum about downloads and how they work, if interested.


Nick Hendler

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