You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.
I just noticed that my CCP8 is all of a sudden charging customers separate shipping charges for each item in their cart. I have all my products set up to be grouped with other items. I am not sure where to look to fix this. Please help!
Offline
In V8 your products each have assignments for their ship-from state/province, postal code and country. If you look, I think you'll find that one or more of your products are using different locations, causing the split shipments. Either that, or they are using different shipping methods.
Offline
Thanks for the reply Nick. For some reason some of my products were using real-time carrier and others were using custom shipping method. Made them all the same and life is good again. Thanks for your help!
Offline