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#1 04-04-2018 13:30:24

ebbnflow
Member
From: NORCAL
Registered: 01-23-2006
Posts: 35

USPS Realtime Splitting Shipments for Single Order

I just noticed that my CCP8 is all of a sudden charging customers separate shipping charges for each item in their cart.  I have all my products set up to be grouped with other items.  I am not sure where to look to fix this.  Please help!

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#2 04-05-2018 07:37:21

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19514
Website

Re: USPS Realtime Splitting Shipments for Single Order

In V8 your products each have assignments for their ship-from state/province, postal code and country.  If you look, I think you'll find that one or more of your products are using different locations, causing the split shipments.  Either that, or they are using different shipping methods.


Nick Hendler

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#3 04-05-2018 12:45:34

ebbnflow
Member
From: NORCAL
Registered: 01-23-2006
Posts: 35

Re: USPS Realtime Splitting Shipments for Single Order

Thanks for the reply Nick.  For some reason some of my products were using real-time carrier and others were using custom shipping method.  Made them all the same and life is good again.  Thanks for your help!

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