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Hello
I was testing the purchase of my products on Microsoft Edge and at checkout I found a problem. When I click submit payment it gives me a message "Unfortunately, we are unable to accept your transaction. There may be a problem with the payment information you entered, or our online processor may be experiencing technical difficulties at the present time. You can attempt to process your order again, or contact us to discuss other payment options.".
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My checkout works correctly when using microsoft edge and sagepay.
Your problem may be related to the gateway you are using. Have you tried a different gateway, i.e. paypal to see if you still get an error.
And does it work in chrome/firefox?
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zanart wrote:
My checkout works correctly when using microsoft edge and sagepay.
Your problem may be related to the gateway you are using. Have you tried a different gateway, i.e. paypal to see if you still get an error.
And does it work in chrome/firefox?
Hello
I am using the following gateways: PayPal (Payflow Pro) - Secure Server, PayPal (Pro Direct Method) - Secure Server, PayPal (Standard Method) - Payment Form. I get the same problem with firefox. I am using a visa electron debit card.
Last edited by unet (02-28-2017 04:46:25)
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