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#1 01-10-2017 12:57:07

sbhkma
Member
Registered: 05-17-2006
Posts: 448

Logo in Email Issue

Got this from a client today:
When a customer places an order, I'm emailed an Order Confirmation from the customer's email address. There is my logo that appears on it.
For some reason, if I reply to it, the customer never receives my reply. When I hit reply, I receive a pop-up about external content. If I choose "NO" to inclulding the external content, then the customer receives it. If I'm in a rush and don't click the "NO", theh customer never receives my email.

How do I go about removing that logo from the customer email? I can't just delete it in System > Component > Settings > Display Skins. It won't let me leave it blank.

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#2 01-11-2017 07:41:49

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19798
Website

Re: Logo in Email Issue

You probably just want to remove the logo from the mail skin in {public}/skins/MailMessage.


Nick Hendler

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#3 01-11-2017 09:06:43

sbhkma
Member
Registered: 05-17-2006
Posts: 448

Re: Logo in Email Issue

Thanks Nick!

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