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#1 02-12-2015 16:40:06

Wolverine
Member
From: Saint Johns, MI
Registered: 12-18-2007
Posts: 389
Website

Google Issues

I just received this email from Google and have no idea where to go with it.

Fix mobile usability issues
February 12, 2015

To: webmaster

Google systems have tested 63 pages from your site and found that 94% of them have critical mobile usability errors. The errors on these 59 pages severely affect how mobile users are able to experience your website. These pages will not be seen as mobile-friendly by Google Search, and will therefore be displayed and ranked appropriately for smartphone users.

Fix this now:

How can I fix this?

Thanks!

Update:
1    Touch elements too close    59
2    Content not sized to viewport

Last edited by Wolverine (02-12-2015 17:07:21)

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#2 02-20-2015 10:56:02

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: Google Issues

Have you enabled mobile?


Nick Hendler

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#3 02-20-2015 11:16:04

Wolverine
Member
From: Saint Johns, MI
Registered: 12-18-2007
Posts: 389
Website

Re: Google Issues

System > Component > Settings > Mobile Support is set to True

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#4 02-20-2015 11:19:56

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: Google Issues

Look at the reports at Google Page Speed Insights.  Look to see if it's rendering the mobile version as mobile, and what if any suggestions it has.  Implement all you can.  We're working on newer software now which uses a responsive layout and viewport controls.  That will tackle all remaining issues Google is complaining about.


Nick Hendler

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#5 02-20-2015 14:59:03

Wolverine
Member
From: Saint Johns, MI
Registered: 12-18-2007
Posts: 389
Website

Re: Google Issues

There were a few minor image issues but the ones that seem to be dragging the site down are as follows:

62 / 100Speed
Should Fix:
Eliminate render-blocking JavaScript and CSS in above-the-fold content
Your page has 11 blocking script resources and 5 blocking CSS resources. This causes a delay in rendering your page.
None of the above-the-fold content on your page could be rendered without waiting for the following resources to load. Try to defer or asynchronously load blocking resources, or inline the critical portions of those resources directly in the HTML.
Remove render-blocking JavaScript:

    http://www.magnetic-knifeholder.com/med … ery.min.js
    http://www.magnetic-knifeholder.com/med … -ui.min.js
    http://www.magnetic-knifeholder.com/med … ing.min.js
    http://www.magnetic-knifeholder.com/med … eel.min.js
    http://www.magnetic-knifeholder.com/med … ry.json.js
    http://www.magnetic-knifeholder.com/media/md5/md5.js
    http://www.magnetic-knifeholder.com/med … ip2.min.js
    http://www.magnetic-knifeholder.com/med … showoff.js
    http://www.magnetic-knifeholder.com/med … /common.js
    http://www.magnetic-knifeholder.com/med … rontend.js
    http://www.magnetic-knifeholder.com/med … /mobile.js

Optimize CSS Delivery of the following:

    http://www.magnetic-knifeholder.com/med … .qtip2.css
    http://www.magnetic-knifeholder.com/med … howoff.css
    http://www.magnetic-knifeholder.com/med … ss/all.css
    http://www.magnetic-knifeholder.com/ski … rrides.css
    http://www.magnetic-knifeholder.com/ski … ss/all.css

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#6 02-24-2015 08:40:39

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: Google Issues

If you're interested, we can flip some of the scripts to the bottom of the page for you, just like we did on kryptronic.com (also being done in devel right now).  Just contact the custom shop if interested.


Nick Hendler

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#7 02-24-2015 11:50:29

Wolverine
Member
From: Saint Johns, MI
Registered: 12-18-2007
Posts: 389
Website

Re: Google Issues

OK thanks Nick, but I think I'm going to give up chasing Google.  It could become a full time job.

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#8 03-11-2015 10:13:00

west4
Member
From: UK
Registered: 04-16-2008
Posts: 639
Website

Re: Google Issues

Hi Nick,

How can you tell if it rendered the mobile version?

I get...

Code:

To: webmaster of http://www.westfield4schools.co.uk/

Google systems have tested 159 pages from your site and found that 100% of them have critical mobile usability errors. The errors on these 159 pages severely affect how mobile users are able to experience your website. These pages will not be seen as mobile-friendly by Google Search, and will therefore be displayed and ranked appropriately for smartphone users.

Is there a simple line of code to let google know to use the mobile skin and css? It works all OK when viewed on a real mobile device.

Code:

Mobile Usability > Touch elements too close
Make sure your links and buttons are far enough apart. Learn more.
Status: 3/3/15
165 Pages with errors

and

Mobile Usability > Viewport not configured
A viewport scales the page to the correct size for mobile browsers. Learn more.
Status: 3/3/15
165 Pages with errors

and

Mobile Usability > Small font size
Make sure all font sizes comply with mobile usability standards. Learn more.
Status: 3/3/15
165 Pages with errors

Is this going to screw me or is there a simple fix? without upgrading and loosing all my bespoke code?

Cheers,
Bruce.

Last edited by west4 (03-11-2015 10:16:57)


I'd rather have a full bottle in front of me, than a full frontal labotomy.

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#9 03-11-2015 10:47:58

robash
Member
Registered: 02-10-2013
Posts: 344

Re: Google Issues

My ccp8 sites got the same message with a note saying that the domains wont display googles 'mobile friendly' tag and the site would be ranked accordingly.


Rob

God Save The Queen

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#10 03-12-2015 09:49:44

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: Google Issues

If you view your sites using Google's Page Speed Insights, you can control and view what Google sees on Mobile vs. Desktop views.  Responsive skins are coming to the software...


Nick Hendler

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#11 03-18-2015 02:16:54

greg_oz
Member
From: Adelaide, Australia
Registered: 01-20-2007
Posts: 102
Website

Re: Google Issues

I have tested two of my sites that are CCP8 and have mobile enabled and both fail the Google mobile friendly test.

I really don't understand why Google is not seeing them as mobile friendly.

Keep in mind that if you site is not mobile-friendly after April 21st 2015 then you will DROP in Google rankings, which worrys me a lot

Last edited by greg_oz (03-18-2015 06:33:26)

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#12 03-18-2015 04:31:27

west4
Member
From: UK
Registered: 04-16-2008
Posts: 639
Website

Re: Google Issues

Nick,

The link above is not picking up the 'mobile switch code' but is seeing the site as a normal site, 'Google Webmaster Tools' IS seeing the site as mobile friendly, so the question is: Will Google use this tool to verify the web site?

When you use the link above the site returns a 'How Googlebot sees this page..' message and shows the NON Mobile site..
So, it appears that our code is not triggering GOOGLEBOT to see the Mobile site.

Oh.. and when in 'Google's Page Speed Insights' I see nowhere to control and select which version Google sees. Any clues?

Cheers,
Bruce.


I'd rather have a full bottle in front of me, than a full frontal labotomy.

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#13 03-18-2015 04:52:11

west4
Member
From: UK
Registered: 04-16-2008
Posts: 639
Website

Re: Google Issues

Hi Nick,

Here are some images to explain a bit...

How Googlebot sees page http://www.westfield4schools.co.uk/images/how-googlebot-sees-page.png

and how webmaster tools sees page http://www.westfield4schools.co.uk/images/how-webmaster-tools-sees-page.png
hope this helps.

Cheers,
Bruce.

Last edited by west4 (03-18-2015 04:55:04)


I'd rather have a full bottle in front of me, than a full frontal labotomy.

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#14 03-18-2015 08:34:40

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: Google Issues

Figure out which user-agent Google is using to make those requests and we can add it into the mobile device listing in the session class.


Nick Hendler

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#15 03-18-2015 09:25:13

amdowney
Member
From: UK-Warwickshire
Registered: 09-21-2007
Posts: 507
Website

Re: Google Issues

We have the same, it seems googlebot is fetching the desktop site?

100% of pages with issues:

Viewport not configured

Small font size

Content not sized to viewport

Touch elements too close

Last edited by amdowney (03-18-2015 10:30:49)

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#16 03-18-2015 10:36:47

geraldz
Member
Registered: 09-27-2011
Posts: 251

Re: Google Issues

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#17 03-18-2015 10:53:52

amdowney
Member
From: UK-Warwickshire
Registered: 09-21-2007
Posts: 507
Website

Re: Google Issues

OK So am I right to add this as a mobile user agent?

Mozilla/5.0 (iPhone; CPU iPhone OS 6_0 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A5376e Safari/8536.25 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)

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#18 03-19-2015 16:51:34

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: Google Issues

It should be recognized already as 'iphone' is in the useragent string.


Nick Hendler

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#19 03-20-2015 19:01:18

geraldz
Member
Registered: 09-27-2011
Posts: 251

Re: Google Issues

It should be recognized already as 'iphone' is in the useragent string.

My iPhone goes to our mobile site, but my iPad goes to the full site.

Why does the iPad go to the full site if the CORE_Session.php lists the iPad as mobile device?

Code:

'Tablet: iPad'        => 'iPad|iPad.*Mobile',

Last edited by geraldz (03-20-2015 19:01:57)

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#20 03-21-2015 02:55:47

amdowney
Member
From: UK-Warwickshire
Registered: 09-21-2007
Posts: 507
Website

Re: Google Issues

I currently have:

     $mobile_devices = array('Phone: iPhone'       => '(iPhone.*Mobile|iPod|iTunes)',

Is something missing?

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#21 03-21-2015 05:57:59

tony
Member
Registered: 06-02-2011
Posts: 89
Website

Re: Google Issues

OK we all have the same software so what do we all do for now. Is this something that will be an easy update for us to make google like or mobile version. I am not an expert here so I need english. I am working very hard to get this site working correctly and each time I turn around something needs to be fixed. I too got warnings and not sure what this all means. Still have not got the reg pages to do well on google and now another reason for them to lower our ranking. Can someone please keep us up to date on this issue. Is the next update going to fix this or do we need to make a ticket for a correct fix? Thanks

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#22 03-21-2015 09:35:19

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: Google Issues

You're particular session is tied to the desktop interface, so when you access the site on the ipad you get that interface. A new user (try Safari in Private Browsing mode) would see the mobile view on iPad.  Commenting out that line in CORE_Session would prevent that.


Nick Hendler

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#23 03-22-2015 16:26:36

geraldz
Member
Registered: 09-27-2011
Posts: 251

Re: Google Issues

I don't see how my session on my desktop has anything to do with my session on my iPad (I'm not logged in on my iPad).

Digging deeper,

In Google Webmaster Tools you can "fetch as Google."  There are 4 options:

- To show the version of your site your browser sees, select Desktop.
- To see what our mobile crawler for smartphones sees, select Mobile Smartphone.
- To see what our mobile crawler for feature phones sees, select Mobile cHTML (mainly for Japanese websites) or -
- Mobile XHTML/WML.

In each case the server response always returns:
thisMODE = 'desktop';

So I don't think the user-agent script is correctly identifying the user agent or if it is, it is not directing to the mobile site.  Is there a way to test this script?

There are two other user-agents for the Google Mobile bot not in the script.  How would these be correctly inserted into the CORE_Session.php file?

SAMSUNG-SGH-E250/1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Browser/6.2.3.3.c.1.101 (GUI) MMP/2.0 (compatible; Googlebot-Mobile/2.1; +http://www.google.com/bot.html)

DoCoMo/2.0 N905i(c100;TB;W24H16) (compatible; Googlebot-Mobile/2.1; +http://www.google.com/bot.html)

Thanks

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#24 03-23-2015 07:41:42

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19557
Website

Re: Google Issues

If you ever logged in with your user account on your ipad, your session will match that of your desktop session.


Nick Hendler

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#25 03-23-2015 08:45:12

geraldz
Member
Registered: 09-27-2011
Posts: 251

Re: Google Issues

No, I never logged into my account on my iPad.  Anybody with an iPad can go to snakeclamp.com and will see the desktop version.

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