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#26 04-28-2014 16:53:44

Graham
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Registered: 09-30-2004
Posts: 884
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Re: Internal Order confirmation e-mail

It's not desperately vital, but it's just good programing practice.

It seems odd that simply having an extra file in that folder could cause problems, even when it's name is totally different from any of the usual files.

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#27 04-29-2014 09:00:55

webmaster
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From: York, PA
Registered: 04-20-2001
Posts: 19144
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Re: Internal Order confirmation e-mail

Just review lines 1211-1242 in {private}/apps/ecom/ECOM_Order/ECOM_Order.php and it will make sense to you.


Nick Hendler

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#28 04-29-2014 10:41:53

Graham
Member
Registered: 09-30-2004
Posts: 884
Website

Re: Internal Order confirmation e-mail

I presume you mean the section that says "Now we handle any includes with a name equal to or over '900' after our  database updates.  These are mail includes which take time to process. Any database updates prompted in mail includes (>=900) will not be done."

In which case now I can finally see why having another file in that folder could break things, although it seems a curious way of doing things.

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#29 05-19-2014 05:54:11

zanart
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From: bedford
Registered: 04-02-2008
Posts: 1578
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Re: Internal Order confirmation e-mail

It seems odd that simply having an extra file in that folder could cause problems, even when it's name is totally different from any of the usual files.

to prevent any problems in the future, I would rename backups in the following format -

0900_mailinternal.php---OriginalXXXX
instead of
0900_mailinternal--OriginalXXXX.php

If there are any functions that check for php files in the folder, these renamed backups will be ignored as they aren't .php files.


- Euorpacart 8

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#30 01-02-2019 04:39:50

kpryan
Member
Registered: 02-07-2005
Posts: 67

Re: Internal Order confirmation e-mail

I have this issue I think because the hosting has implemented a default e-mail address to catch spam.  This e-mail is of the form ftpuser@hurricane.pickaweb.co.uk.  My customer wants the internal order e-mail to come from the user placing the order on the store ( {SESSION:email}.

I implemented the suggested modification in the post but the store continues to use this 'lower level' e-mail address.

The hosting company's helpdesk gave me these pieces of advice for the developer:

You need to use SMTP settings on your php mail configuartion file with the help of a developer to fix the issue.
You need to edit the file to send the mail using SMTP authentication using the email
If you want to send email using the script/smtp authentication you need to edit the corresponding file and paste the email id and password there.

The store uses sendmail.

Can you provide any advice on how to fix this?

Regards,

Kevin

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#31 01-02-2019 07:54:23

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19144
Website

Re: Internal Order confirmation e-mail

kpryan: Re-run your installer.php script.  There's no need to reinstall or update any software, however when you get to the Mail step, select SMTP and use the authentication info the host has given you.  The installer will try to send a mail message to test your settings, so you'll know if you got them correct upon entry.


Nick Hendler

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