Kryptronic Software Support Forum

You are viewing this forum as a guest. Login to an existing account, or create a new account, to reply to topics and to create new topics.

#1 08-23-2013 10:32:21

OutcastGirls
Member
From: New York, NY
Registered: 07-16-2009
Posts: 219

Urgent help needed

Hello everyone,

I hope someone can help me with the following:

My website is: wwwachromaticart.com, but if you click anywhere in the website you will see something like this in the browser:

http://achromaticartcom.fatcow.com/home/account/www/

I don’t want people who visit my site to see “fatcow.com”, how do I get rid of it? Do I need to run the installer.php and make the corrections there? I'm not sure what went wrong. When I installed the cart I put a different server name than the default "localhost', which was not accepted.

These are some of my settings in the installer (I don't have a secure certificate yet).


public directory path:
/hermes/waloraweb090/b1959/moo.achromaticartcom/home/account/www


private directory path:
/hermes/waloraweb090/b1959/moo.achromaticartcom/home/account/core-private

non-secure url:
http://achromaticartcom.fatcow.com/home/account/www

secure url:
http://achromaticartcom.fatcow.com/home/account/www


Please, let me know if you can help me. Thank you.

Last edited by OutcastGirls (08-23-2013 12:35:37)

Offline

 

#2 01-03-2014 19:46:00

dh783
Moderator
From: Avondale, Arizona
Registered: 04-06-2005
Posts: 6233
Website

Re: Urgent help needed

Your site has been hacked. They have over written your index.php file you need to get it replaced with the correct Ccp index file. If your site does not have any mods to the core files then you can re-run the installe script and do an over write to get you site running again. I set my index.php file with only a read permission so that they can't over write it with there junk.

John

Offline

 

#3 01-06-2014 10:17:21

webmaster
Administrator
From: York, PA
Registered: 04-20-2001
Posts: 19124
Website

Re: Urgent help needed

Your site was not hacked.  You just need to re-run your installer and change your URLs.  Replace:

achromaticartcom.fatcow.com/home/account/www

With:

wwwachromaticart.com


Nick Hendler

Online

 

Board footer