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#1 01-03-2013 10:47:40
- dansmith490
- Member
- From: Barrow, Bury St Edmunds
- Registered: 11-10-2008
- Posts: 154
- Website
Orders marked as "Completed"
Hello,
When my orders come in they are automically marked as "Completed" instead of being marked as "Pending Shipment" this means it is skipping the "Processing" section, and it is confusing the customer.
Anyone else had this? or know what it could be?
Many Thanks
Daniel Smith
wwwdesignaweb.co.uk
My Latest Kryptronic Sites:
wwwaht.org.uk
wwwstormafit.co.uk
wwwswapsmoking.com
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#2 01-03-2013 12:05:54
Re: Orders marked as "Completed"
I'd take a look at your products and make sure they're set to be shipped. Most likely you're selling unshipped items and they will be marked as completed when orders are processed (as there's nothing to ship).
Nick Hendler
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#3 01-03-2013 12:09:34
- dansmith490
- Member
- From: Barrow, Bury St Edmunds
- Registered: 11-10-2008
- Posts: 154
- Website
Re: Orders marked as "Completed"
Yeah I thought that aswel, but everything is set "Custom Shipping" and using my method. And everything i put through is being charged shipping, so that seems to be fine. Any other ideas?
Daniel Smith
wwwdesignaweb.co.uk
My Latest Kryptronic Sites:
wwwaht.org.uk
wwwstormafit.co.uk
wwwswapsmoking.com
Offline