Kryptronic Software Support Forum

V8 should be pushing the order into analytics using Google Analytics code specifically for orders.  Don't they have an orders/conversion section that you can check?  There's special code in the JS Executor Library for Google Analytics that pushes order info to Google for completed orders, if you have Analytics working (and configured through the software - not just added to your skin).

quick question here.

Do i need to add googles tracking code to my skin or is simply putting in the adwords conversion ID and analytics account number through CCP's admin interface enough?

Last edited by dimitrik (11-01-2012 21:51:54)

doing a bit of testing. should the system count someone who pays with check/offline processing as a conversion?

Hi with regard to Google Tracking I have to enter this information, which page do I need to find to put it in?

Thanks

Hi Nick, thanks... Literally just add the conversion number there, and thats it? 

Google sent me a massive list of code to put in?

I've inserted my conversion ID at System > Component > Settings > Search Engine Optimization Settings however we've had a few sales since and I don't see any conversions recorded.

Under Google's conversion settings I've selected the following options:
Page security level:  https
Markup language: HTML

Here's the code that Google generated but the only part I extracted was the Conversion ID as mentioned above:

<!-- Google Code for CCP8 Conversion Page -->
<script type="text/javascript">
/* <![CDATA[ */
var google_conversion_id = 1067588240;
var google_conversion_language = "en";
var google_conversion_format = "3";
var google_conversion_color = "ffffff";
var google_conversion_label = "cpKCCKzi6AMQkLWI_QM";
var google_conversion_value = 0;
/* ]]> */
</script>
<script type="text/javascript" src="https://www.googleadservices.com/pagead/conversion.js">
</script>
<noscript>
<div style="display:inline;">
<img height="1" width="1" style="border-style:none;" alt="" src="https://www.googleadservices.com/pagead/conversion/1067588240/?value=0&amp;label=cpKCCKzi6AMQkLWI_QM&amp;guid=ON&amp;script=0"/>
</div>
</noscript>

Any ideas?

Last edited by geraldz (11-26-2012 08:07:49)

My bad.  I had commented out this section in my skin which generates the conversion code:

<?php /* PHP FUNCTION: Run the debug and closure function. */
$skinfunc->debug(); ?>

Seems to work now!

Last edited by geraldz (11-26-2012 17:15:02)

OK, still working on this.  Yes, CCP8 is now sending Ecommerce data to Google Analytics.  So I can see all of our sales info by clicking on the CONVERSIONS>ECOMMERCE tab: products sold, dollar value, etc.  Pretty cool!

But this information does not show where the visitor came from, what keywords they used, etc.  I think I have to set up a GOAL to get this information.  This is the real meat and potatoes - knowing how a customer found your website, navigated through your website, how long they spent shopping around and what they ended up buying.

So to set up a goal, you go to Google Analytics and edit your Profile, then click on the GOALS tab.  Here you can define a goal by URL destination.  What I need to know are the URLs for the checkout process.  Perhaps:
1. viewed shopping cart
2. processed payment
3. completed payment (order success)
4. abandoned/cancelled order

Hopefully after I have this set up I will be able to extract some valuable insight from Google Analytics.

Thanks!

Seems to me like the URL being transmitted for the payment accepted page is https://www.yourdomain.com/index.php
Wish I could simply have the answers listed here.

Thanks for the info Casmiro.  Unfortunately most of our keywords are (not provided)!

I do now have 3 goals set up (all under Goal Set 1) as follows:

GOAL 1:  Viewed Shopping Cart
type: URL destination
goal URL: /store.php
match type: head match

GOAL 2: Clicked Checkout Button
type: URL destination
goal URL: /CheckoutIntro
match type: head match

GOAL 3: Completed Purchase
type: URL destination
goal URL: /store.php?app=ecom&ns=procgwresp&payment_status=Completed
match type: head match

For some reason my Goal 3 just started working 2 days ago.  Don't know if there is some lag in Google's system?

Also learned that the Conversions Tracking for Google Adwords has nothing to do with Google Analytics.  Two completely separate systems.  The Conversions Tracking for Adwords lets you see if any of your Adwords keywords led to a conversion.

Will this setup work for CCP8 with SEO turned on?

I placed a couple of test orders

First one paid by card completes the purchase at /utilities/ecomrelay.php so that is easy enough to setup.

Howver, the second was paid by PayPal Express that completes at /index.php. How can II track a completed PayPal purchases?

GOAL 1:  Viewed Shopping Cart
type: URL destination
goal URL: /store.php
match type: head match

GOAL 2: Clicked Checkout Button
type: URL destination
goal URL: /CheckoutIntro
match type: head match

GOAL 3: Completed Purchase
type: URL destination
goal URL: /utilities/ecomrelay.php
match type: head match

Last edited by sdn (04-24-2013 02:53:51)

This is an error message I get from google analytics:Missing E-commerce Data View bikocartridges.com (Master view) is configured for Ecommerce, but no data is flowing.
E-commerce Overview, Sales Performance,Product List Performance don't give no data how do I fix that?