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I will try to keep this shorter than a book if I can but I have tried so much I am not sure where the problem lies.
Been on off talking with Jeff but we are in the weekend now and desperate. My wife is so upset she is looking at other cart software.
Upgrading from v7 which seemed to go OK and the backend works fine, but the store front has no categories, there are no products and every link takes you to a 404 error page.
We are managed hosted on Kryptronic servers.
We have a Zipskin which was modified and has been with us since CCP6.
I have read that these are no longer compatible? I have tried installing the default skin but still nothing on the splash page and 404 errors.
I have also attempted this link https://central.kryptronic.com/public/ne … ANGES.html which resulted in nothing more than the header appearing and an error message regarding the skin.
V7 has HDSEO XMOD but we never got to do anything in this due to time.
I have read you need to alter the .htaccess file which I have done but not with the extra V7 code before the rewrite rules.
The list will go on and I will stop before you get bored.
My knowledge is very basic so please reply in terms an imbecile may understand.
Thank you in advance
Richard
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OK, the 404 errors are due to not having your htaccess file setup correctly, that can be solved here-
http://wiki.kryptronic.com/CCP8SearchEngineOptimization
The rest I'm not sure we can help without seeing your site.
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Thank you for getting back.
I have tried with the new code but do I have to do this as well as we had the V7 HDSEO XMOD?
Code:
RewriteRule ^([^/].+)/([^--].+)--(.+)\.html$ /index.php?app=ecom&ns=prodshow&ref=$3 [L,PT]
RewriteRule ^([^--].+)--(.+)\.htm$ /index.php?app=cms&ns=display&ref=$2 [L,PT]
RewriteRule ^([^--].+)--(.+)\.html$ /index.php?app=ecom&ns=catshow&ref=$2 [L,PT]
RewriteRule ^(.*)-(.*)/(.*)\.html /index.php?app=$1&ns=$2&ref=$3 [L,PT]
After doing this for backwards compatibility, simply remove the following file from your v7 installation to remove the Extreme SEO XMOD:
Code:
core-private/core/CORE/tasks_startup/0400_extremeseo.php
and then upgrade v7 to v8 as per the Kryptronic documentation.
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Sorry our site is:
http://houseofgreenginger.com/index.php
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Categories are no longer show on the splash page.
You have to go to the display menus of the products and assign a slot from the display section of the product menu. Than go to the store setting and activate the slot.
I was also taken by surprise . See earlier post started by me with a similar problem few days ago....
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TYPE2TDI wrote:
Thank you for getting back.
I have tried with the new code but do I have to do this as well as we had the V7 HDSEO XMOD?
Code:
RewriteRule ^([^/].+)/([^--].+)--(.+)\.html$ /index.php?app=ecom&ns=prodshow&ref=$3 [L,PT]
RewriteRule ^([^--].+)--(.+)\.htm$ /index.php?app=cms&ns=display&ref=$2 [L,PT]
RewriteRule ^([^--].+)--(.+)\.html$ /index.php?app=ecom&ns=catshow&ref=$2 [L,PT]
RewriteRule ^(.*)-(.*)/(.*)\.html /index.php?app=$1&ns=$2&ref=$3 [L,PT]
After doing this for backwards compatibility, simply remove the following file from your v7 installation to remove the Extreme SEO XMOD:
Code:
core-private/core/CORE/tasks_startup/0400_extremeseo.php
and then upgrade v7 to v8 as per the Kryptronic documentation.
No, the extreme seo mod was something different than the HDSEO mod that Kryptronic sold.
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Hi James,
I have updated the .htaccess as you said but still no joy.
While waiting I have tried updating the software again but am now having problems in the back end.
Script Execution Error
There was a processing problem encountered while processing your request. Please try again later.
File: /core-private/core/CORE/CORE.php Line: 522 Error Number: 256
It's a complete mess now.
I could cry
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TYPE2TDI wrote:
Hi James,
I have updated the .htaccess as you said but still no joy.
While waiting I have tried updating the software again but am now having problems in the back end.
Script Execution Error
There was a processing problem encountered while processing your request. Please try again later.
File: /core-private/core/CORE/CORE.php Line: 522 Error Number: 256
It's a complete mess now.
I could cry
Are any errors showing up in your error log on the server?
Can you post your htaccess file here?
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File: /core-private/core/CORE/CORE.php Line: 522 Error Number: 256
This is basically saying that it can't find a class file or script to complete the job. I am asumming you don't have any custom mods, so I would say re-run the installer and do a complete core file install.
John
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The access file I am putting in is below.
Where do I find the server log? Do I have to go into my server control panel.
This must be painful dealing with someone so little knowledge and I apologise.
Options +FollowSymLinks
RewriteEngine on
RewriteRule ^index.php - [L,PT]
RewriteRule ^/$ index.php?COREseourl=/ [L,PT]
RewriteRule ^sitemap\.xml utilities/sitemap.xml [L,PT]
RewriteRule ^rss\.xml utilities/rss.xml [L,PT]
RewriteCond %{REQUEST_URI} ^/
RewriteCond %{REQUEST_URI} !\.(xml|css|js|gif|jpg|jpeg|png|pdf)$ [NC]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*) index.php?COREseourl=/$1 [L,PT]
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TYPE2TDI wrote:
The access file I am putting in is below.
Where do I find the server log? Do I have to go into my server control panel.
This must be painful dealing with someone so little knowledge and I apologise.
Options +FollowSymLinks
RewriteEngine on
RewriteRule ^index.php - [L,PT]
RewriteRule ^/$ index.php?COREseourl=/ [L,PT]
RewriteRule ^sitemap\.xml utilities/sitemap.xml [L,PT]
RewriteRule ^rss\.xml utilities/rss.xml [L,PT]
RewriteCond %{REQUEST_URI} ^/
RewriteCond %{REQUEST_URI} !\.(xml|css|js|gif|jpg|jpeg|png|pdf)$ [NC]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*) index.php?COREseourl=/$1 [L,PT]
Your access file looks correct to me. You'll need to access the plesk control panel to see your error log, that's correct.
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Turn SEO off to see if the 404 error disappears.
If so then add in skin.php right under <head>
<base href="<?php print $this->globals('core_display.base_url'); ?>" />
For some reason the CCP8 upgrade instructions say to remove it, but it is not added back like the metatags.
Last edited by lgt (08-25-2012 16:32:03)
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